Matthews Import Center / Subaru / Kia

Very happy with the new vehicle and the sales and vehicle service teams. always have, and will continue to recommend Matthews, and specifically Matthews Subaru. service teams. always have, and will continue to recommend Matthews, and specifically Matthews Subaru. More

Purchased a Subaru after initially looking at a KIA. Chris McAndrew was awesome to work with. Very accomodating! Chris McAndrew was awesome to work with. Very accomodating! More

We have been customers for about 30 years (8 Subarus, all new). The Subarus are very good, and the Matthews service is excellent, and the Matthews people are excellent. To lead off we needed to keep my son new). The Subarus are very good, and the Matthews service is excellent, and the Matthews people are excellent. To lead off we needed to keep my son's 15-year-old Outback in service until it could be traded in. Zach and his team diagnosed the chief problem with it, Zach gave us a choice and an enterprising lady tech provided a quick and affordable workaround fix until our new car had arrived. This saved us from a MAJOR transportation crisis in the meantime. Rich French pointed out the advantages of a trade-in versus a simple sale; we got an excellent price for the old vehicle. Rich French then picked out the new Outback with a desirable package and color from all the options and advised us on the time to expect delivery. The new vehicle arrived a bit before we expected, the old vehicle held up fine, we were able to schedule a convenient appointment with Rich French to complete the purchase including his recommendations on dealer packages. Rich also directed Nick the car guru to further educate us on all the car's features (we needed a lot of updating). Nick scheduled a further appointment to review our questions. Rich and Nick were also very forthright on what we needed and what we did not need to do (or could ignore). I don't get that very often with any product. I can't think of anything that could have been done better. That's why we come here. More

We have just purchased our 5th Subaru in the past 14 years! We love them but what makes them so amazing is the Matthew's team. Michael McNeal has sold us each one. He's always friendly, personable, kn years! We love them but what makes them so amazing is the Matthew's team. Michael McNeal has sold us each one. He's always friendly, personable, knowledgable, efficient and makes the whole experience enjoyable. Scottie and the entire team always make us feel like family! More

Wayne Trusdale was great (and calming). He took care of the problems and sold us 4 tires along with some still under warranty work. He is an asset to Mathews Subaru! I do not see him und He took care of the problems and sold us 4 tires along with some still under warranty work. He is an asset to Mathews Subaru! I do not see him under service department - or anywhere else to rate him. I would give him 5 stars! He is one of your service managers. More

Great service. Got what we were looking for and would recommend to others. Comfortable dealership. Got what we were looking for and would recommend to others. Comfortable dealership. More

Very good experience! I explained what I wanted and was not pressured into making any quick decisions. Best car buying experience and my 3rd car from Mathews. Mike was ex I explained what I wanted and was not pressured into making any quick decisions. Best car buying experience and my 3rd car from Mathews. Mike was exactly who you would want to help you on your car buying quest. More

Always nice doing business at Matthews! Rob Matthews has done a wonderful job Stressing customers service! Rob Matthews has done a wonderful job Stressing customers service! More

My experience was wonderful. Dalton was very accommodating and listen to what I needed and helped me out. Dalton was very accommodating and listen to what I needed and helped me out. More