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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

March 28, 2024

Our Salesman was very knowlege of our Kia is amazing. , We recommend Bii Kalka to all our friends. More

by marrysgarden213
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kalka
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

HI, We’re so glad to hear you had a great experience with Bill Kalka! Thank you for your business and the great review!

March 28, 2024

Kia make and model is not available in the drop down. Overall the sales and finance team were excellent. They were very responsive and answered all of my questions. More

by leej0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McAndrew, Joe Nugent
Apr 01, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, thank you for choosing Matthews Kia! We're glad to hear that you had a great experience with our sales department. However, your star rating only reflects a 1-Star experience, and our goal is 5! If there is anything more, we can do to improve your future experience, please don't hesitate to let us know how. We truly appreciate your business and feedback!

March 26, 2024

excellent service! very pleasant made us feel at home very fast would not go anywhere else! More

by vanzilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica, Cole Sevey, Kyle Youdas
Mar 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, Thank you for the 5 Star Review and your business!

March 25, 2024

Very excellent service. Your service is why I keep coming back to Matthews, your a great dealership. More

by HARRIS1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon, Michele Hayes
Mar 27, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

March 25, 2024

Service by Wayne and Zack is very good. Your pricing/costs, particularly for brakes is high. $500 per axel vs our typical vendor cost of $325~$350 per axel. We have 18 Foresters curr More

by dmarkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
March 25, 2024

I am pleasantly impressed with my KIA Soul. I am adjusting to the size. It makes me feel safe. Thank you for looking out for my needs. More

by dle63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica, Todd Gavazzi
Mar 25, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 23, 2024

This is the 5th Subaru I have bought from Mike McNeal at Matthew's Import Center. Best salesman and dealership. No pressure. Caring, compassionate, respectful. I recommend them to everyone. More

by bobbi.mras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Picciano, Mike McNeal
Mar 25, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your business and the great review!

March 21, 2024

A very pleasant experience. Knowledgeable people helping me with every step in n the process. A fine family of associates. Thank you. More

by bevelacquaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Sprague- Nissan. Nick Picciano- Delivery Specialist , Robert Finta, Bill Kalka, Zach Carlson
Mar 25, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 21, 2024

Bill Allen was a pleasure to work with. I test drove several vehicles and wasn't pressured. He even met me at another location to test drive a Nissan. More

by msvarcoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Allen
Mar 25, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, We’re so glad to hear you had a great experience with Bill Allen! Thank you for your business and the great review!

March 21, 2024

Great buying experience. Dalton found the perfect car for me. Car buying made easy. Everything went smooth. More

by janeillemd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey, Dalton Brown
Mar 25, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Dalton! Thank you for your business and the great review!

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