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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

October 08, 2023

Always remembers who I am and ALWAYS greets me with a smile! It’s a pleasant experience every time More

by jellybean1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish, Jamal Gallop-Mckinnon, Chris Mondolfi
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you always have a great experience with us! We truly appreciate your business and the great review.

October 08, 2023

We've always received consistent excellent care since my wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch! More

by wherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business! We truly appreciate your business and look forward to serving you again soon!

October 08, 2023

Rob, the sales contact was friendly and helpful and got what I asked for. Since i purchase a new car infrequently I would have appreciated knowing the procedures changed - for example needing a certified More

by BERNEICEBROWNELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Stica, Robert Finta
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your feedback. We apologize that we didn't let you know about the certified check prior to your visit. We do hope you are happy with your purchase and we appreciate you choosing Matthews.

October 08, 2023

Friendly & knowledgeable Staff, my Vehicle was completed in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++ More

by hoopjac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan, Lew Russo
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 08, 2023

SERVICE DEPT. I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at More

by djkipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Truesdale
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you've had great experiences with our Service Department. We truly appreciate your business and the great review!

October 07, 2023

The part was here this time. They installed the recall part in an efficient timely manner . So , in and out, in a reasonable time frame. A comfortable waiting area also helped to More

by rwheele1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the ones listed
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Team took great care of you. We appreciate your business and the great review!

October 07, 2023

Work was done in timely and thorough manor. Staff was friendly and helpful. I was on my way in no time. More

by tcoynehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 07, 2023

Service my own and daughters car here. Always a good experience. Service team is always professional More

by Kristek_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon, Zach Carlson, Chris Mondolfi
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you both for choosing Matthews for your vehicle service! We appreciate your business!

October 07, 2023

The service was great. Very easy to talk with the sales staff, who answered all my questions and made the experience enjoyable. More

by bhampton7890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stica, Bill Kalka
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 07, 2023

The Service Dept. is awesome. I only look at this dealership when I want to trade in my Subaru. Everyone is helpful. My last visit was for low tire pressure and I had More

by subarusistereast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Brown is who we buy our Subaru’s from., Jamal Gallop-Mckinnon, Chris Mondolfi
Oct 12, 2023 -

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

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