Matthews Import Center / Subaru / Kia

Joe Vaughan is always very helpful when I need service done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. More

Typical, professional, clean and inviting. Sevice good when needed. Follow up is as expected and is timely Sevice good when needed. Follow up is as expected and is timely More

Bill Allen was Fantastic! I would recommend him to anyone looking to purchase a new vehicle! I would recommend him to anyone looking to purchase a new vehicle! More

Enjoyed working with Lee Brown, good salesman went over everything with my wife and I. This is my second Subaru purchased from Matthews. Will likely buy again soon. everything with my wife and I. This is my second Subaru purchased from Matthews. Will likely buy again soon. More

After 1 week of ownership transmission started having issues. Call for service to be done and salesman thinks he's a mechanic and stated "salesman said that it's normal but customer would like to have ch issues. Call for service to be done and salesman thinks he's a mechanic and stated "salesman said that it's normal but customer would like to have checked" on the work order. I had to rent a vehicle at my own expensive while the new used vehicle is being looked at. Not a moron and have some knowledge about vehicles. Didn't buy a 2 year old vehicle to rent one. Also had issues with the registration not correct. Was to be registered to the business not an individual. First clue to this should have been the $10k BUSINESS check used for the down payment. So glad we paid $75 for screwing up registration. I will go to DMV and get it fixed myself if vehicle doesn't end up going back under lemon law. Has not been a good first 2 weeks of ownership. Plenty of blame to go around from sales department, finance department and title clerk. Take your pick! More

Julie and Dom were able to squeeze me in for a quick warranty repair before we took a trip, and finished the work much sooner than originally planned warranty repair before we took a trip, and finished the work much sooner than originally planned More

A little disappointed that they didn't have my car ready at the time I requested considering I left in for 5 hours. at the time I requested considering I left in for 5 hours. More

Real easy. Joe Nugent was easy to work with during the process. He explained everything with no pressure to upgrade or purchase something I wasn't interested Joe Nugent was easy to work with during the process. He explained everything with no pressure to upgrade or purchase something I wasn't interested in. Which was great. He was open and transparent about everything through out the process. More