Matthews Import Center / Subaru / Kia

They scheduled a recall, set the appointment, provided shuttle to my home and back when complete. Good communicationa nd serivice. shuttle to my home and back when complete. Good communicationa nd serivice. More

Great service and pretty fast this time. I waited less than an hour. Michele was awesome as usual. Thanks I waited less than an hour. Michele was awesome as usual. Thanks More

Helpful, professional and quick are what I would say about my visit this past time. about my visit this past time. More

Marissa has always taken good care of our vehicles. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. More

They made the process of buy a car very easy. Everything was taken care of for me. Everything was taken care of for me. More

Service was great until final sale then it was like pulling teeth to get salesman to help. Managers went above and beyond to help me out. pulling teeth to get salesman to help. Managers went above and beyond to help me out. More

This was an excellent experience. First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered unde First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered under warranty to fix that I was unaware of. So, my car’s in even better condition, and the work was done in a timely manner. While I was about to leave, I saw an employee outside looking like he was leaving for the day get up and run to open the door for an elderly customer. Very nice. More

The experience at Matthews Import Center is always pleasant. The staff is friendly, Knowledgeable and professional. pleasant. The staff is friendly, Knowledgeable and professional. More

Kyle took the time to explain all the options that were available. When the car came in he went over everything and told us to call him if we had any trouble. He was even able to locate the new car that w available. When the car came in he went over everything and told us to call him if we had any trouble. He was even able to locate the new car that we were ordering from elsewhere so that the delivery was sooner than expected. More

Great atmosphere but I waited 2. 5 hours for a tire rotation and oil change 5 hours for a tire rotation and oil change More