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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

September 23, 2023

Joe Nugent is amazing and made switching my lease easy for the 2nd time now. More

by johnransomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto, Jamal Gallop-Mckinnon, Joe Nugent
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

They are the most professional, kind, considerate, and genuine team at any dealership I've ever had the pleasure of dealing with. I am on my 18 vehicle and matthews with always have my business. All deale More

by lmtbrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Vitali, Dillon Affatatto, Cole Sevey, Marissa Kuklish, Joe Nugent
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your continued business! We look forward to your next visit!

September 23, 2023

Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint More

by dfitts46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson, Michele Hayes
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More

by AHANSEN3
Recommend Dealer
Yes
Employees Worked With
Scott Stica, Mike McNeal
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More

by tomnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan, Jamal Gallop-Mckinnon, Chris Mondolfi
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Finta, Michele Hayes
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Everybody is so pleasant to talk to and take care of what I need done in a reasonable time More

by swhromada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Customer service was very good. Kept me updated on my vehicle. Would recommend to others More

by kathybehan658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kuklish, Chris Mondolfi
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

September 23, 2023

Customer service at express isn’t friendly and they don’t care about your car More

by stetsonhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Affatatto, Cole Sevey, Joe Vaughan, Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mondolfi, Michele Hayes
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We sorry to hear that you didn't have a great experience with our Team. We pride ourselves on a different experience and we will address with our Team. Thank you for letting us know.

September 23, 2023

excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional More

by gpthrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaughan, Mike McNeal
Oct 02, 2023 -

Matthews Import Center / Subaru / Kia responded

We're catching up on our reviews and want to thank you for yours and your business! We look forward to your next visit!

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