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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
227 Reviews
Call Service Center (570) 382-3297

227 Reviews of Matthews KIA of Blakely - Service Center

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May 07, 2024

Was barely listened to. Had to get service manager involved. Had to repeat 6 times what we wanted done and it STILL WASNT DONE More

by rstin812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Kaplan
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May 10, 2024 -

Matthews KIA of Blakely responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager Shenna Hodge) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

May 07, 2024

Great service, car was done earlier then expected, service member was helpful and very friendly going over what was done on my car, would recommend to anyone. More

by brianpconnors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services department
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May 08, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

I went in with a recall and I got Great service, and everyone that helped were very professional. More

by jennoust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Brozdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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May 07, 2024 -

Matthews KIA of Blakely responded

Hi Jennoust, Thank you for the 5 Star Review and your business!

April 29, 2024

This is my third car I purchased from them. They never steered me wrong. Everybody was very friendly. More

by pegmazz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

April 26, 2024

I’d rather not write a review 15 words long. I had a great experience. More

by ASHLEYYACHYMIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Michalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 23, 2024

Fast and courteous service. Nice waiting area. Car was cleaned and vacuumed up on return. Price was right. More

by chadley921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 18, 2024

They were very friendly, fast, and very informative. I was very pleased with the service. More

by Mirthammesa07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
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Apr 22, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 10, 2024

Super fast and courteous! Made sure I had all the information to make a good decision regarding my vehicle. More

by wheeland0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service
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Apr 11, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 08, 2024

Always providing excellent customer service. I can't thank the team enough for all they do. More

by matthew19matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Michalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Houlihan 5 stars, Matthew Weiler
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Apr 10, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

April 06, 2024

Very fast and friendly service, car was cleaned inside and washed, couldn't be happier with my experience. More

by jjwaters2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 10, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

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