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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
227 Reviews

227 Reviews of Matthews KIA of Blakely - Service Center

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August 07, 2024

The service is excellent. Informed me about my inspection and additional work required on my vehicle. Very professional. I would highly recommend this service department. Exce More

by elainebd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Matthews KIA of Blakely responded

Hello, Thank you for the perfect review! We appreciate your business.

August 07, 2024

Hi, the service department was very easy to work with. They were informative and handled my recalls. Austin was excellent to deal with. I appreciate everything they did for me concerning recalls and other More

by NCOLA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Aug 08, 2024 -

Matthews KIA of Blakely responded

Hi, We're so glad to hear you had a great experience with Austin at Matthews Kia of Blakely! We appreciate the 5 Star Review and your business!

August 05, 2024

Friendly staff, always available for questions. Constantly kept me updated on status of repairs and time expected to finish. More

by BOATSHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hello, Thank you for the 5 Star Review and your business!

August 05, 2024

Excellent service and communication. Service was performed on time and accurately. Will definitely return for service. More

by robseguin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi robseguin3, Thank you for choosing Matthews Kia of Blakely for your recent service visit! We appreciate your business and the 5 Star Review!

August 05, 2024

Each appointment is quick and easy. The staff is always very friendly and is willing to answer any questions. More

by austindembesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi austindembesky, Thank you for the 5 Star Review and your business!

August 05, 2024

I don’t believe the issue was found but time will tell , I’ve never heard of road friction causing a jerking of the wheel More

by JOANFRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Michalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Matthews KIA of Blakely responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Justin Masters or Service Manager John Salinas) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

August 04, 2024

Very efficient service experiene! Had the leak in my tire fixex in a very short period of time! More

by Marti 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi Marti1, Thank you for the 5 Star Review and your business!

August 02, 2024

Always a pleasure dealing with Kia. Our sales salesman rich goes above and beyond to make us feel feel comfortable. I have been dealing with him for many many years. More

by KLIKUSBRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi, We’re so glad to hear you had a great experience with Rich! Thank you for your business and the great review! We hope you enjoy your new ride!

August 02, 2024

Great service. Easy communication. Friendly manner. Service center clean. Snacks and coffee offered. Will visit again. More

by benson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi benson26, We appreciate your business and the 5 Star Review!

August 01, 2024

Excellent service and visit. Appreciate the friendliness of staff and their accommodating nature. They even vacuumed my car. More

by WILDHORSES2649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Matthews KIA of Blakely responded

Hi, Thank you for the 5 Star Review and your business!

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