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Matthews Kia of Greece

Rochester, NY

4.6
721 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 721 reviews

May 11, 2025

Excellent customer service from a knowledgeable staff that understands the need of the buyer and selects a vehicle that best suits their need. More

by stephen.nagy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Great service, I got my car back very quick and on time. Everything was up front before any work was done. More

by Nikosabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Softic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

They were very responsive to my needs and went above and beyond my expectations for service. More

by scomar2002
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Very knowledgeable and helpful. The service was exceptional. Will definitely go back to this store. More

by Papovilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Very courteous and professional. Informative as well They completed our vehicle ahead of time expected More

by kathy.zimmerman
Recommend Dealer
Yes
Employees Worked With
Brent MacArthur
May 09, 2025 -

Matthews Kia of Greece responded

Hi Kathy-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 07, 2025

Received a same day appointment for low beam bulb replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was don More

by KTHOMAS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : wish I could remember the names of the girl and guy behind the service desk - they were great!
May 08, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 05, 2025

Over the past several years, I've had an up and down relationship with Matthews Kia Greece. At times, communication sucks and promises are made that aren't kept. Other times, customer service is unmatch More

by Vick_peters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Sued
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
May 06, 2025 -

Matthews Kia of Greece responded

Hi Vick- Thank you for sharing your experiences at Matthews Kia of Greece. Hopefully you will give us a chance to earn your business again in the future.

May 04, 2025

I needed to have some work done on my old Kia. I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same da More

by tk18
Recommend Dealer
Yes
Employees Worked With
service center
May 05, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 03, 2025

Fast, easy, good waiting room. Car wash is a nice touch There is nothing more to say. More

by Unhappy
Recommend Dealer
Yes
May 05, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Honestly 2 people keep me coming back. Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for More

by CALALOGGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brian and Ron. We appreciate your kind words and look forward to serving you again in the future.

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