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Matthews Kia of Greece

Rochester, NY

4.6
779 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 779 reviews

July 21, 2025

Always quick to get us in for service and very kind and helpful. Would recommend them for service or sales. More

by SILIVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but only female I saw in service desk area
July 20, 2025

They always have been prompt getting the work done when there is a recall. This time they have not done any work yet, we are waiting for the parts to come in, and hopefully it will be great work. More

by razsa57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I spoke to over the phone
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 18, 2025

Very friendly and knowledgeable people who listen and don't waste your time. We bought our fourth Kia and had a great time from start to finish More

by sprevost1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2025

They provided Excellent customer service Ben answered every question I had. He's very knowledgeable Great experience More

by trentwynn1967
Recommend Dealer
Yes
Employees Worked With
Ben Anderson
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi Trent- Thank you for choosing Matthews Kia of Greece for your automotive needs. We are thrilled to hear about your positive experience with Ben. Congratulations on your new vehicle! We appreciate your kind words.

July 18, 2025

Honest. Worked hard to get me the best deal. Appreciated my loyalty. Gave me a great deal More

by RCSHEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 17, 2025

Wonderful experience with Matthew's I would buy a car again very friendly great job More

by ddrummer619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 17, 2025

Quick, efficient, very friendly, clean and super good at what they do. wouldn't take my car anywhere else More

by hendrixr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 17, 2025

Need to work on communicating, details, and better job. The waiting area is nice and they have coffee and water. More

by qbwolfbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
July 17, 2025

I bought my car from this dealership 5 months ago. So when l got the car they never detailed and no gas. So l was told by the salesman they would when l bring it back in they would. So now the rear s More

by qbwolfbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
July 17, 2025

The service department does a really good job at Matthews Kia. The stall is very professional, knowledgeable and friendly. My car came out of their shop cleaner than it went in. I will definitely be using th More

by Gizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Associate
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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