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Matthews Kia of Greece
Rochester, NY
754 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 754 reviews
June 22, 2025
I recently took my vehicle in for an oil change and tire rotation. The service department tried to upsell me that I really needed rear brakes for $495, front break “service” for $130, and an alignment for $ rotation. The service department tried to upsell me that I really needed rear brakes for $495, front break “service” for $130, and an alignment for $150 for a grand total of $775. I nearly laughed in the service guys face. Took the car to my TRUSTED machanic and I paid $40 to have my back breaks cleaned and serviced as they had almost 40% more usable life. Front breaks needed nothing, and my alignment was fine. This is a 2022 Sorrento. Since when are rear breaks that much. You tried taking advantage of a customer and I will never enter that building again. Shameful More
by listwithmarc
Verified CustomerEmployees Worked With
June 20, 2025
great experience. helpful. I have bought four car from Matthews Kia in the past always be great. helpful. I have bought four car from Matthews Kia in the past always be great. More
by elliottmax44
Employees Worked With
June 19, 2025
Great service. Talented staff. I would recommend this dealership to friends and family. Clean waiting room. Talented staff. I would recommend this dealership to friends and family. Clean waiting room. More
by Markfragale
Employees Worked With
June 18, 2025
Generally I am happy with my service. This past trip took quite a bit longer and my car is now making noises it didn't before. The repair required them to take things out and put them bac This past trip took quite a bit longer and my car is now making noises it didn't before. The repair required them to take things out and put them back. I am afraid they didn't go back well. More
by amandakrenning
Employees Worked With
June 16, 2025
Helpful in many ways, needed to call them for any updates as they seemed to not realize letting me know how things are going at least once a week is reasonable. My insurance and rental car company reported as they seemed to not realize letting me know how things are going at least once a week is reasonable. My insurance and rental car company reported difficulties getting ahold of them by phone. They fixed necessary parts but didnt clean up after themselves including leaving much adhesive on door exterior (plastic cover for broken window). More
by PDHARPER2000
Employees Worked With
Angelica
June 16, 2025
Great everything went as was expected. Hour and a half is a little long for a oil change. Hour and a half is a little long for a oil change. More
by JOHN H
Employees Worked With
June 14, 2025
Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More
by GT20
Employees Worked With
June 13, 2025
Car fixed efficiently. I was a bit confused when brakes were checked green a month ago by your technician and this visit told metal on metal need to replace. You shouldn't I was a bit confused when brakes were checked green a month ago by your technician and this visit told metal on metal need to replace. You shouldn't do checklist at oil changes if not accurate More
by Hilarygrana
Employees Worked With
Angelica
