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Matthews Kia of Greece

Rochester, NY

4.6
718 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 718 reviews

January 18, 2025

They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax. More

by Mcognata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Ron Kyle
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 18, 2025

i do not like having to write a specific number of words in a review More

by LEB1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for taking the time to rate your recent experience with us! We appreciate your feedback and business.

January 16, 2025

Friendly, kept me up to date and got me out in an appetite won’t of time. More

by nhuhttiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 16, 2025

I like Matthews KIA of Greece, have gotten several cars from them. They give me very good, prompt service. More

by JCLEMENTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 15, 2025

Everyone that I dealt with listened to what I was saying and did a great job finding the perfect vehicle for me. More

by DGROGERS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 11, 2025

My battery went on my Niro and Roadside Assistance towed it over to Matthews in Greece on Thursday. I had to pick it up on Friday and we had a snowstorm. I just got there at 5:40 because of the traffic. M More

by OLDYELO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one
Jan 13, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

January 10, 2025

Rich McDowell and Brian Salamone were great helping with my purchase! I am really enjoying my K4. More

by jurmatb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Rich and Brian! Thank you for your business and the great review!

January 05, 2025

Great experience. Wonderful customer service from Brent. He was more than helpful he was superb More

by cynthmarie1125
Recommend Dealer
Yes
Employees Worked With
Brent was the service person that helped me
Jan 06, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

January 04, 2025

Matthew KIA always takes good care of me whenever I go there. I know they will never treat me like anything less than a member of a team. More

by boondyke69
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 06, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

December 29, 2024

Clean, comfortable chairs, good coffee, professional salesman. We were not pressured in any way. We were able to negotiate to a fair price. More

by donnad1717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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