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Matthews Kia of Greece

Rochester, NY

4.6
718 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 718 reviews

June 30, 2024

Ron is a great person to deal with. Would recommend stopping in and seeing him More

by Cyndi16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Kia of Greece responded

Hi Cyndi16, We’re so glad to hear you had a great experience with Ron Felix! Thank you for your business and the great review!

June 30, 2024

Don't know what they are doing feel as though I was pushed into buying my lease out More

by WASNOCKAMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew DiManno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson, Brandon Lasher, Allan Sevor, Ajay Stevens, Christian Rambali
June 28, 2024

I contacted Kia Customer Service, Case #16458859 on 06/13/2024 regarding numerous issues with my 8000 mile maintenance service. Still no call back. Shame on you and Kia Customer Service More

by guthcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Pieters
June 21, 2024

Great place to purchase a vihicle where qulified service reps help you choose the right vihicle for all your needs..Also mantaining 100% mantenance service . More

by MKELLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Brown, Bradley Hooper, Ryan Allen
Jun 26, 2024 -

Matthews Kia of Greece responded

Hi MKELLY40, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

June 19, 2024

Treated me like a human and not a number! Worked with me and not just want my money! More

by kaptinkirk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Sevor, Christian Rambali
Jun 26, 2024 -

Matthews Kia of Greece responded

Hi kaptinkirk1, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

June 19, 2024

They did everything that was needed for this appointment, in record breaking time and on time. More

by KANOUSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jun 26, 2024 -

Matthews Kia of Greece responded

Hi KANOUSB, Thank you for the 5 Star Review and your business!

June 18, 2024

Took a long time, but very courteous and helpful. I just wish they had returned my wheel locks to my car since they are clear across the county for me to get them back. More

by SEW424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jun 19, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We want to ensure you that this not how we do business. General Manager Massimo Castelli or Service Manager Ron Kyle will be reaching out in hopes to rectify the situation.

June 14, 2024

Matthews service department made me feel they were there to satisfy me. They kept me informed as to the status of fixing my car and were well within the approximate time they said it would take. More

by BPSORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Jun 17, 2024 -

Matthews Kia of Greece responded

Hi BPSORE, Thank you for choosing Matthews Kia of Greece for your recent service visit, we appreciate the 5 Star Review!

June 12, 2024

I have been doing with Matt since 2009 He always goes above and beyond Everyone at the dealership is very professional I like the dealership building it nice and bright. More

by TCKBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Kia of Greece responded

Hi TCKBALL, Thank you for sticking with Matt and giving Matthews a visit! We appreciate your business and the 5 Star Review!

June 11, 2024

Benny is great! Not pushy at all, answered all my questions and concerns, helped me get a great car…exactly what I wanted! Thank you Ben! This review is for a purc More

by BMAGUIRE73
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 12, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Benny! Thank you for your business and the great review!

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