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Matthews Kia of Greece
Rochester, NY
834 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 834 reviews
August 31, 2025
My GPS has not worked properly since i purchased this vehicle new in 2024 I’ve reported it several times. I voiced my concerns directly to Kia weeks ago and am still waiting. I’ve received 2 notificat vehicle new in 2024 I’ve reported it several times. I voiced my concerns directly to Kia weeks ago and am still waiting. I’ve received 2 notifications that my complaint is being reviewed. The service writers are always very polite and are doing their best, but I’m told it’s not Mathews Kia of Greece’s fault Either way, still waiting More
by tomj330
Verified CustomerEmployees Worked With
August 30, 2025
Outstanding! !! Great sales person, Jake. Very knowledgeable and great customer service. He offered a great review of the Telluride. Thanks! !! Great sales person, Jake. Very knowledgeable and great customer service. He offered a great review of the Telluride. Thanks! More
by PAFROMM
August 29, 2025
Kia West Ridge Staff is Amazing and especially Benny & Joey. I love my new Sorento Joey. I love my new Sorento More
by CMCDONALD1966
August 27, 2025
Ron the salesman was great to deal with unfortunately he was on vacation when I picked the car up....the salesman who filled in took care of me was doing his job...but you think someone would have walked ar was on vacation when I picked the car up....the salesman who filled in took care of me was doing his job...but you think someone would have walked around the vehicle to make sure it was good to go... instead I found a small dent and poor cleaning...for 50k...you think it would be spotless...had 2 days to clean it . More
by steven_nardone
August 26, 2025
Overall was an ok experience, nothing great, nothing terrible. But after buying it’s been a hassle to get my registration and also they didn’t put my bank on the title. terrible. But after buying it’s been a hassle to get my registration and also they didn’t put my bank on the title. More
by k999p
August 25, 2025
Terrible service and terrible customer service I will never but here again and will not recommend to anyone never but here again and will not recommend to anyone More
by SMENDELL3
Employees Worked With
August 25, 2025
I would like to rescind my previous review as I was wrong . The manager has gone above and beyond as well as my salesman Ron Felix and The finance Manager Brian Salamone . Massimo Brian amd Ron are great as . The manager has gone above and beyond as well as my salesman Ron Felix and The finance Manager Brian Salamone . Massimo Brian amd Ron are great as well as the service manager John at kia of Greece More
by SMENDELL3
August 25, 2025
Easy to schedule appointment, waited on right on time, and kept me updated as to what needed to be done and what could be done. I was texted and called when my vehicle was done. Car was washed and looked and kept me updated as to what needed to be done and what could be done. I was texted and called when my vehicle was done. Car was washed and looked good! Thank you!! More
by nswarth
Employees Worked With
August 25, 2025
Exceptional, reliable and super helpful customer service, 10/10 would recommend, have been a customer for 6 years 10/10 would recommend, have been a customer for 6 years More
by MG807
