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Matthews Kia of Greece

Rochester, NY

4.6
958 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 958 reviews

February 01, 2026

Easy to make an appointment and very cordial when having to cancel that appointment and make another. More

by LBUTZ001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Matthews Kia of Greece responded

Hi- We appreciate your business and your feedback. Happy driving!

January 31, 2026

I don't know what happened with them not returning a reply for a buyer. Seems for some reason they have no interest in paying fair trade or making a sale. I have made several attempts to see how bad the More

by ghostplazer888
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ron Felex
January 31, 2026

The service advisor was courteous, efficient and very helpful answering my questions. A very pleasant experience More

by kmkduggan
Recommend Dealer
Yes
Feb 02, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for the positive review—we’re always here to help!

January 30, 2026

Scheduled a service for recall and they didnt have my meeting time, turned me away then schedule for the recall without the part and charge me $500. Still didnt do the recall service and waited a week be More

by kewlaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Matthews Kia of Greece responded

Hi- We regret that the service costs did not meet your expectations. Your feedback is valuable and will be shared with our team in an effort to provide a better future experience.

January 30, 2026

All in all it was a pleasant experience. And got to drive off with a new car!!!!!! More

by steves04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Matthews Kia of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 29, 2026

They are efficient with the work on my vehicle. Other associates I interacted with were friendly. The facility was clean and well maintained. More

by Chrisbohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews Kia of Greece responded

Hi Chris- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Kia of Greece!

January 26, 2026

The Staff was very courteous and the service was performed in a very timely manner. More

by REIMER_CAROL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews Kia of Greece responded

Hi- We appreciate the opportunity to service your vehicle. Happy driving!

January 26, 2026

Never have had any problems When I walk in there is someone there to greet me and ask how I can be helped. I pour myself a cup of coffee and relax watching TV. It's not long before I am told my car is More

by pappajoe
Recommend Dealer
Yes
Jan 30, 2026 -

Matthews Kia of Greece responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

January 25, 2026

They were very helpful and explained what needed to be done with my car and kept me informed of the progress More

by Crandazzo
Recommend Dealer
Yes
Employees Worked With
Brant
Jan 30, 2026 -

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 25, 2026

Actually don’t have much to say use were there for 6 hours a bit too long More

by HERB_ROBARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Matthews Kia of Greece responded

Hi Herb- We apologize for the extended wait time during your visit. We understand how valuable your time is and regret the inconvenience this caused.Thank you for letting us know and we do hope you give us a chance to provide a better future experience.