Matthews Kia of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Easy to make an appointment and very cordial when having to cancel that appointment and make another. to cancel that appointment and make another. More
I don't know what happened with them not returning a reply for a buyer. Seems for some reason they have no interest in paying fair trade or making a sale. I have made several attempts to see how bad the reply for a buyer. Seems for some reason they have no interest in paying fair trade or making a sale. I have made several attempts to see how bad they wanted to low ball my trade in exchange for their OVER PRICED NEW KIA. I wonder if it is because I took a sale I had to another dealership when they wasted my time for a week- Then gave me a line about what they could buy one new for. BUT, That was a lie! So why not try to make a fair deal? I guess now that it is 2026 they don't need business. Now watch the baloney reply instead of actually making it happen- GOT TO LOVE GREED! More
Scheduled a service for recall and they didnt have my meeting time, turned me away then schedule for the recall without the part and charge me $500. Still didnt do the recall service and waited a week be meeting time, turned me away then schedule for the recall without the part and charge me $500. Still didnt do the recall service and waited a week before they finally got the part. I hate this dealership, always issues when I go in. More
All in all it was a pleasant experience. And got to drive off with a new car!!!!!! And got to drive off with a new car!!!!!! More
They are efficient with the work on my vehicle. Other associates I interacted with were friendly. The facility was clean and well maintained. Other associates I interacted with were friendly. The facility was clean and well maintained. More
The Staff was very courteous and the service was performed in a very timely manner. performed in a very timely manner. More
Never have had any problems When I walk in there is someone there to greet me and ask how I can be helped. I pour myself a cup of coffee and relax watching TV. It's not long before I am told my car is someone there to greet me and ask how I can be helped. I pour myself a cup of coffee and relax watching TV. It's not long before I am told my car is ready to roll! More
Actually don’t have much to say use were there for 6 hours a bit too long hours a bit too long More



