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Matthews Kia of Greece

Rochester, NY

4.7
1,087 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 1,087 reviews

July 01, 2026

This dealership is very professional, courteous and friendly. They treat you like family. We have always had a great experience. This is our 14th car from here. We will continue to purchase from her More

by MISHELL64720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Mishell64720! Wow...14 cars?! Thank you so much for your loyalty, great review and choosing to do business with us here at Matthews Kia of Greece! We look forward to seeing you again in the future!

July 01, 2026

called 20 minutes before my appointment to see if I could reschedule, while I was getting my shoes on to go there. Appt had been made for weeks. Waiting 1.5 hours for an inspection More

by taraspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Tara, We understand how frustrating long wait times can be and apologize that we did not meet your expectations during your visit. We hope you give us a chance to give you a better future experience. Please feel free to reach out to Service Manager John Fiorino at (585) 720-8000, or tellus@matthewsauto.com.

July 01, 2026

Well run service center. Offered me assistance when my Kia was having issues and provided a loaner vehicle. More

by agallor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi agallor6! We're so glad we were able to keep you mobile while your vehicle was being repaired. Thank you for taking the time to let us know you had a great experience, and we look forward to seeing you when you need us again!

June 29, 2026

Everyone was professional and helpful and kind. Best dealership we have ever been to . I like the waiting area. More

by ELLIB1956
Recommend Dealer
Yes
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Ellib1956! Thank you for taking the time to leave us such a great review! We’re thrilled to hear you had a positive experience and love our waiting area at Matthews Kia of Greece!. Happy driving!

June 28, 2026

Very courteous, communicated status of vehicle in a timely manner and gave me options for work needed now and in near future. Always wash my car after work completed which is appreciated. More

by rosegallo777
Recommend Dealer
Yes
June 28, 2026

Between Brian the Sales Manager and Brian the Service Asst Manager everything is great from start to finish! They know how to treat customers and keep them! More

by SILIVET
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
June 28, 2026

I enjoy everything about Matthews. Easy to get appointments and great customer service. Brent is always wonderful to work with More

by SILIVET
Recommend Dealer
Yes
Employees Worked With
Brent
June 27, 2026

Walked in and let them know what I was looking for. Test drove the Kia k5. Leased the car and drove home with it the same day More

by jhul25
Recommend Dealer
Yes
Employees Worked With
Y
June 27, 2026

Could do without the extra trying to sell the extra stuff. But was a good experience overall for the second time in 3.5 years. More

by HAMILTON2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie James
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reisinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
June 26, 2026

My last name is Mauro , My first name is Dave. They did do a good job on the oil and filter More

by DMAURO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Dave! Your review is greatly appreciated. We look forward to your next visit at Matthews Kia of Greece!