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Matthews Kia of Greece
Rochester, NY
717 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 717 reviews
November 16, 2023
After having my car for 3 weeks you "highly trained technicians could not diagnose the problem I had to pick the car and live with the problem, I may take it to a different dealer but certainly not thi technicians could not diagnose the problem I had to pick the car and live with the problem, I may take it to a different dealer but certainly not this one More
by Michael
Verified CustomerEmployees Worked With
Joe Kruppenbacher, Bradley Hooper
November 14, 2023
The staff are very polite! They let me know different options and do not pressure you to choose a more expensive ootion. That is greatly appreciated! They let me know different options and do not pressure you to choose a more expensive ootion. That is greatly appreciated! More
by CODERGAL50
Employees Worked With
John Gonzalez and the gentleman directing vehicles. I don't know his name.
November 11, 2023
My review is low because of previous unresolved problems with service issues. My vehicle was damaged during oil changes and the service department has refused to make the necessary repairs or accept respons with service issues. My vehicle was damaged during oil changes and the service department has refused to make the necessary repairs or accept responsibility. More
by RAWALLNER
Employees Worked With
Joe Kruppenbacher
November 07, 2023
Nice clean dealership got us in early when we had a problem with our car. Hopefully the reset took care of the problem but I had a contact to salesperson to find out what was wrong with it and what the problem with our car. Hopefully the reset took care of the problem but I had a contact to salesperson to find out what was wrong with it and what they actually did before I could actually check out. No one came to me to tell me More
by THEYOUNG1
Employees Worked With
Joe Kruppenbacher
November 04, 2023
Got my car inspected and was in and out in less than an hour. Was worried it wasn’t going to pass and wait forever but it was only $21 and it worked out great! Thank you! hour. Was worried it wasn’t going to pass and wait forever but it was only $21 and it worked out great! Thank you! More
by MURPH4116
Employees Worked With
Joe Kruppenbacher
November 03, 2023
The team is great but the fact that I don’t get a loaner for repairs on my BRAND new car repairs … not good. They give you an Uber and you’re stuck doing nothing. Not good customer service imo. Car has been for repairs on my BRAND new car repairs … not good. They give you an Uber and you’re stuck doing nothing. Not good customer service imo. Car has been in 3 times and so far. 12k miles More
by gilii
Employees Worked With
Zac Richards, Joe Kruppenbacher, Dan Allen
November 03, 2023
Always friendly and accommodating. You can leave after a service and know the work was done properly. The only thing I'd say they need to improve is the communication between service d You can leave after a service and know the work was done properly. The only thing I'd say they need to improve is the communication between service dept and customer. Their technology needs attention. More
by CMONTZ
