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Matthews Kia of Greece

Rochester, NY

4.6
834 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 834 reviews

August 13, 2025

Great no issues Done right and kept informed the who time Very professional and kind More

by MCATALFAMO3
Recommend Dealer
Yes
Aug 14, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 12, 2025

Clean and organized. Very Friendly Appreciated all involved in my sale Love the Souls on my 4th one More

by Jines57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James
Aug 13, 2025 -

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 11, 2025

They were very courteous, helpful and any questions we had were answered. They guided us through every step. They also explained every gear and function of the vehicle, how everything worked More

by CMARIETTA5650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Matthews Kia of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2025

Excellent customer service. I would recommend them to other people as well as my family. More

by Yeroc316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent mcarthur
Aug 11, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 09, 2025

My car was completed in a timely manner. It was cleaner after I picked it up than when I dropped it off. Staff was friendly. More

by kwilliams1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2025

Friendly. Everyone treats me right. The service does a good job. Takes about an hour for oil change and tire rotation but they do a multipoint check and wash t More

by tbirdtim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 11, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 06, 2025

We are having a good experience with Matthew’s Kia. The team is very helpful More

by PMCNERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 03, 2025

Charlie was very professional and was wonderful in helping me choose a car without being pushy. However, Charlie had to leave and set me up with a newer coworker who was not nearly as helpful. While h More

by josejeanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with Carlie and another man, I dont remember his name
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leave satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

August 03, 2025

Again known shorts and my car has been acting a fool electronic wise and warranty isn't gonna last forever and I don't wanna start new payments. It's stressful and I'm sure they are tired of seeing my c More

by rage77love
Recommend Dealer
No
Employees Worked With
The main people in the front are great but the known issue I keep having and my limited amount of warranty left and they know there's an issue short wise and the fronts hands are tied and the people working on the car idk what to do.
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leave satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

August 02, 2025

As soon as you pull in the garage you are greeted by friendly staff. Staff inside ( Brent McAuther) took his time and explained everything to me. Thank you More

by Acsunshine2002
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McAuther
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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