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Matthews Kia of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
1,126 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 1,126 reviews

July 19, 2026

Matthew Kia is number one in my book! They are always friendly and helpful. This service on my car was an oil change and inspection. I was in and out within an hour! 👍 Great service! More

by jdove617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2026 -

Matthews Kia of Greece responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that Matthews Kia of Greece continues to be your number one choice. Providing friendly, helpful, and efficient service is what we strive for every day. We’re glad your oil change and inspection were completed quickly and that you were back on the road in no time. Thank you for trusting our service team with your vehicle—we truly appreciate your business and look forward to seeing you again! 👍

July 17, 2026

Very good atmosphere and service It is easy to schedule and a very efficient place More

by LORIBOW
Recommend Dealer
Yes
Employees Worked With
Brent Mcauthor
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Jul 20, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We’re happy to hear that you enjoyed the atmosphere and received efficient, convenient service at Matthews Kia of Greece. Making it easy to schedule appointments and providing a smooth experience for our customers is something our team takes pride in. We appreciate your kind words and thank you for trusting Matthews Kia of Greece with your vehicle. We look forward to serving you again in the future!

July 17, 2026

Always thorough. Always nice. And always tell me what i need to have done. Fantastic! More

by RYCK.PATTY
Recommend Dealer
Yes
Employees Worked With
Idk (sorry - he is great and I have worked with him before).
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Jul 20, 2026 -

Matthews Kia of Greece responded

Thank you for your wonderful 5-star review! We’re so glad to hear that our Matthews Kia of Greece team consistently provides thorough, friendly, and transparent service. Keeping our customers informed and making sure they understand what their vehicle needs is a top priority for us. We truly appreciate your continued trust and support. Thank you for choosing Matthews Kia of Greece—we look forward to taking care of you and your vehicle for many more visits!

July 16, 2026

I got great service at a decent price! This is the 2nd time I've gone to Matthew's KIA for service - they do a great job! More

by cdschell63
Recommend Dealer
Yes
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Jul 16, 2026 -

Matthews Kia of Greece responded

Thank you for the 5-star review! We're thrilled to hear you received great service at Matthews Kia of Greece and that our team provided quality work at a fair price. We truly appreciate your continued trust and loyalty, especially as a returning service customer. Thank you for choosing Matthews Kia of Greece, and we look forward to taking care of you and your vehicle for many years to come!

July 15, 2026

I've always had great experiences with the dealer ship always pleasant never rude and always letting me know what needs to be done with my vehicle More

by mclilanna
Recommend Dealer
Yes
Employees Worked With
Mat from Service
Print
Jul 15, 2026 -

mclilanna responded

Thank you

July 14, 2026

I was welcomed into the service bay, greeted at the counter and then I enjoyed the comfortable waiting room. More

by jenkinsmatthew49
Recommend Dealer
Yes
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Jul 14, 2026 -

Matthews Kia of Greece responded

Thank you for the 5-star review! We're glad you felt welcomed from the moment you arrived and that you enjoyed our comfortable waiting area. We appreciate you choosing Matthews Kia of Greece and look forward to seeing you again for your future service needs!

July 12, 2026

Came in for service, hood unexpectedly wouldn’t open. They wanted me to pay a $190/hr diagnostic fee plus the charge to repair it. I went home and fixed it myself in 5 mins. A previous time I went for in More

by PGARRETT2009
Recommend Dealer
No
Employees Worked With
service guy
Print
Jul 13, 2026 -

Matthews Kia of Greece responded

Thank you for sharing your feedback. We're sorry to hear your recent service experiences did not meet expectations. We understand how frustrating unexpected repair recommendations and costs can be. Our team strives to provide accurate inspections and service recommendations based on our technicians' findings. We appreciate you taking the time to share your concerns and would welcome the opportunity to discuss your experience further. Please reach out to us at tellus@matthewsauto.com.

July 12, 2026

Matthew, Nick, and Doug from the Service Department, along with Phillip Holloway in Sales, demonstrated exceptional professionalism. They exhibited kindness, patience, efficiency, and a high level of pr More

by kellysnll
Recommend Dealer
Yes
Employees Worked With
Matthew in the Service department
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Jul 13, 2026 -

Matthews Kia of Greece responded

Thank you for your wonderful review! We're delighted to hear that Matthew, Nick, Doug, and Phillip provided you with such exceptional service. It's great to know our team made you feel valued, answered your questions, and helped you explore the Kia Telluride with confidence. We'll be sure to recognize each of them for their outstanding efforts. Thank you for your kind words and for choosing Matthews Kia of Greece—we look forward to seeing you again soon!

July 08, 2026

Always great, fast service Also completed my recall while I was waiting. Friendly staff Would recommend More

by tdizzle3421
Recommend Dealer
Yes
Print
Jul 09, 2026 -

Matthews Kia of Greece responded

Thank you for your wonderful 5-star review, tdizzle3421! We're so glad to hear you had another great experience with our service team. It's great that we were able to complete your recall during your visit and get you back on the road quickly. We truly appreciate your kind words about our friendly staff and your recommendation. Thank you for choosing Matthews Kia of Greece—we look forward to seeing you again!

July 08, 2026

Excellent Excellent service. Great follow up and they truly take care of customers and make sure they are satisfied. More

by lexii_land
Recommend Dealer
Yes
Print
Jul 08, 2026 -

Matthews Kia of Greece responded

Thank you for your fantastic review, Lexii! We're thrilled to hear you received excellent service and appreciated our follow-up. Taking great care of our customers and ensuring they're completely satisfied is always our goal. We truly appreciate your support and look forward to serving you again at Matthews Kia of Greece!

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