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Matthews Kia of Greece

Rochester, NY

4.6
834 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 834 reviews

August 02, 2025

I've never been to a dealership who so consistently does good by me. I will 100% of the time choose this over other local Kia service centers. Not only for value, but also customer service. More

by McNultyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent in Service
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 02, 2025

Very friendly and helpful! Dealership is very clean. Will keep going back and always recommend. More

by prw5381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 30, 2025

I’ve been dealing with Mathew’s in Greece for years and the experience is always great. They are very helpful and explain everything very well. More

by AJCFROGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 30, 2025

I attempted several times to schedule by text per their website stating it’s the preferred method, no response. I called several times to schedule and the phone would just ring. The communication with the More

by ewassinger429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelica
Aug 04, 2025 -

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 28, 2025

I have had several services done with this dealership with great results every time. The service department has always been friendly and informative. My wait is usually what I’m told it will be. I’m alwa More

by rmerritt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Marcial
Jul 29, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 24, 2025

Always have good comments about Matthew's. They are friendly and deliver in a timely matter. More

by STARCHASSR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 23, 2025

They were honest about what needed to be done to my car and approximately how long it would take. Fast, efficient and courteous. Thank you More

by dawn.brinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Matthews Kia of Greece responded

Hi Dawn-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 21, 2025

Always quick to get us in for service and very kind and helpful. Would recommend them for service or sales. More

by SILIVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but only female I saw in service desk area
Jul 22, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 20, 2025

They always have been prompt getting the work done when there is a recall. This time they have not done any work yet, we are waiting for the parts to come in, and hopefully it will be great work. More

by razsa57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I spoke to over the phone
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 18, 2025

They provided Excellent customer service Ben answered every question I had. He's very knowledgeable Great experience More

by trentwynn1967
Recommend Dealer
Yes
Employees Worked With
Ben Anderson
Jul 21, 2025 -

Matthews Kia of Greece responded

Hi Trent- Thank you for choosing Matthews Kia of Greece for your automotive needs. We are thrilled to hear about your positive experience with Ben. Congratulations on your new vehicle! We appreciate your kind words.

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