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Matthews Kia of Greece

Rochester, NY

4.7
1,127 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 1,127 reviews

June 21, 2026

Other than having to wait an additional 75 minutes for completion of repairs, everything else was fine. But for that, there would have been a 5 rating. More

by skwaynick
Recommend Dealer
Yes
Employees Worked With
Matt Klink
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi skwaynick! Thank you for sharing your experience. We’re sorry for the delay and will use this feedback to improve scheduling and communication.

June 21, 2026

I got checked in by Dann at 1:35 who disappeared and was cashed out by Ashton who stated it was first time doing paperwork. Dann said it would take an hour and 10 minutes. My car was not ready until 4:00 af More

by hudsoncandice01
Recommend Dealer
No
Employees Worked With
I had an appointment that I booked online for an oil change and tire rotation. Was told it would take an hour and 10 minutes so I chose to wait at the dealership. I arrived at 1:35 pm and after asking several times about the wait, my car was finally avail
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Candice, we apologize for the long wait time. I have spoken with Service Manager, John Fiorino, who said he reached out to you towards a resolution. Please let us know if there is anything else you would like to discuss at tellus@matthewsauto.com

June 19, 2026

Consistent excellence. I never fail to be pleased with the quality of work done at Matthews as well as the personable employees. They got me an appointment the day after I More

by Sue Wemett
Recommend Dealer
Yes
Employees Worked With
Older thin guy with gray goatee.
Jun 20, 2026 -

Matthews Kia of Greece responded

Hi Sue! We're so glad to hear about your wonderful experience at Matthews KIA of Greece. Thanks for your business and come see us again!

June 19, 2026

I have had nothing but very good service from Matthews Kia of Greece. Thank you. More

by SWoodward62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Greco
Jun 19, 2026 -

Matthews Kia of Greece responded

Your review made our day...thank you for putting your trust in our Team here at Matthews Kia of Greece!

June 16, 2026

Friendly, quick, honest I've always had a good experience at this dealership. Never felt like I was being taken advantage of More

by thomasjdooley
Recommend Dealer
Yes
Jun 17, 2026 -

Matthews Kia of Greece responded

Hi Thomas! Thank you for the fabulous 5-Star review...we're so glad you feel well taken care of by our Team at Matthews Kia of Greece!

June 15, 2026

This is my 3rd sportage. Sales team professional and helpful especially showing me how everything works with my car More

by hokymom23
Recommend Dealer
Yes
Employees Worked With
John and finished up with Charlie
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi hokimom23! We really appreciate you letting us know that our Team was helpful and professional when getting you acclimated to your new car. Please feel free to stop in at Matthews Kia of Greece, if you have any other questions about it!

June 14, 2026

Normal process. Checked my car in. Stayed in the waiting area to do work. Service staff checked in with me about other services my car could get. Even looked into a More

by risma8989
Recommend Dealer
Yes
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi risma8989! Your feedback means a lot to us here at Matthews Kia of Greece. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know at tellus@matthewsauto.com.

June 13, 2026

Nick and the whole team here took care of us quickly and accommodated me and my family while we waited for the car to be ready. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi Joe! We're so glad you had a good experience with our Team at Matthews Kia of Greece, and look forward to seeing you again soon. We appreciate your business!

June 13, 2026

If it gets busy there, and it typically does, expect to be there a little longer than you think. More

by mk5cny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reisinger
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi Mk5cny! We apologize for the extended wait time during your visit at Matthews Kia of Greece. We understand how valuable your time is and hank you for letting us know...your feedback helps us improve our process for great future experiences!.

June 12, 2026

Phillip did a great job. He showed us the vehicles in which we were interested, without undue pressure. We had an easy time of it and enjoyed our buying experience. More

by mreyesesq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi mreyesesq! It was our pleasure helping you find the right vehicle. Thank you for choosing Matthews Kia of Greece and enjoy your new ride!

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