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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
445 Reviews

445 Reviews of Matthews Kia of Greece - Service Center

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May 04, 2025

I needed to have some work done on my old Kia. I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same da More

by tk18
Recommend Dealer
Yes
Employees Worked With
service center
May 05, 2025 -

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 03, 2025

Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected More

by LCICCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 03, 2025

Fast, easy, good waiting room. Car wash is a nice touch There is nothing more to say. More

by Unhappy
Recommend Dealer
Yes
May 05, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Honestly 2 people keep me coming back. Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for More

by CALALOGGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brian and Ron. We appreciate your kind words and look forward to serving you again in the future.

May 02, 2025

Nick EXTREMELY patient, friendly and personable. Same with Doug!! I had an excellent experience at your dealership. More

by markkeicher
Recommend Dealer
Yes
Employees Worked With
Nick and Doug
May 05, 2025 -

Matthews Kia of Greece responded

Hi Mark- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2025

Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend More

by madison.sorochty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John at service desk
Apr 29, 2025 -

Matthews Kia of Greece responded

Hi Madison- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 28, 2025

Brent was very pleasant , courteous and communicated everything...good timing on getting my service done as well . More

by rosegallo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Apr 29, 2025 -

Matthews Kia of Greece responded

Hi- Thank you Rose for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brent. We appreciate your kind words and look forward to serving you again in the future.

April 27, 2025

They took my car in right as soon as I got there and did the necessary scheduled maintenance. Everything went smooth More

by browns1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Makowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

Great communication and timely repairs. Staff is always very friendly and keeps you in the loop throughout the service. More

by ajt4019
Recommend Dealer
Yes
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 26, 2025

Very efficient, less time then expected, could use more level three charging stations for customers More

by jprad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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