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Matthews Kia of Greece - Service Center

Rochester, NY

4.4
441 Reviews
Call Service Center (585) 720-8000

441 Reviews of Matthews Kia of Greece - Service Center

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May 02, 2025

Nick EXTREMELY patient, friendly and personable. Same with Doug!! I had an excellent experience at your dealership. More

by markkeicher
Recommend Dealer
Yes
Employees Worked With
Nick and Doug
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April 29, 2025

Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend More

by madison.sorochty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John at service desk
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Apr 29, 2025 -

Matthews Kia of Greece responded

Hi Madison- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 28, 2025

Brent was very pleasant , courteous and communicated everything...good timing on getting my service done as well . More

by rosegallo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Apr 29, 2025 -

Matthews Kia of Greece responded

Hi- Thank you Rose for choosing Matthews Kia of Greece for your new vehicle! We're delighted to hear about your positive experience with Brent. We appreciate your kind words and look forward to serving you again in the future.

April 27, 2025

They took my car in right as soon as I got there and did the necessary scheduled maintenance. Everything went smooth More

by browns1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Makowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

Great communication and timely repairs. Staff is always very friendly and keeps you in the loop throughout the service. More

by ajt4019
Recommend Dealer
Yes
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Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 26, 2025

Very efficient, less time then expected, could use more level three charging stations for customers More

by jprad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2025

Make sure their giving best deal,they make sure you feel comfortable with the deal. Excellent service More

by jamimarre
Recommend Dealer
Yes
Employees Worked With
Ron Felix
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Apr 25, 2025 -

Matthews Kia of Greece responded

Hi- we're happy you found our staff to be so supportive during your experience here at Matthews Kia of Greece. Thank you again for business and we hope to see you again.

April 19, 2025

Joe Greco was very helpful in helping us purchase our vehicle and everyone was friendly. Service was also great. More

by PZAMBUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with Joe Greco! We appreciate your business and 5 star review!

April 19, 2025

Very good very good very good very good very good very good very good very good More

by IRACUMBERLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for the 5-Star Rating! We appreciate your business.

April 17, 2025

Did the work in the predicted amount of time. Staff was professional and nice. And, they washed my car. More

by oncopsych
Recommend Dealer
Yes
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Apr 18, 2025 -

Matthews Kia of Greece responded

Hi- We're happy to hear about your positive experience with us! We look forward to serving you in the future.

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