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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
458 Reviews

458 Reviews of Matthews Kia of Greece - Service Center

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January 19, 2025

Great customer service, would highly recommend this dealership to all of my family and friends More

by practical38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

January 18, 2025

They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax. More

by Mcognata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Ron Kyle
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 18, 2025

Everyone is friendly and the service is top notch! I’ve never had to wait very long for service either More

by kathryn.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi Kathryn, We're so glad to hear you had a great experience with us! We appreciate your business.

January 18, 2025

i do not like having to write a specific number of words in a review More

by LEB1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for taking the time to rate your recent experience with us! We appreciate your feedback and business.

January 16, 2025

Friendly, kept me up to date and got me out in an appetite won’t of time. More

by nhuhttiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 16, 2025

I like Matthews KIA of Greece, have gotten several cars from them. They give me very good, prompt service. More

by JCLEMENTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 11, 2025

My battery went on my Niro and Roadside Assistance towed it over to Matthews in Greece on Thursday. I had to pick it up on Friday and we had a snowstorm. I just got there at 5:40 because of the traffic. M More

by OLDYELO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one
Jan 13, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

January 10, 2025

Rich McDowell and Brian Salamone were great helping with my purchase! I am really enjoying my K4. More

by jurmatb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich McDowell, Joe Justiniano
Jan 13, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Rich and Brian! Thank you for your business and the great review!

January 05, 2025

Great experience. Wonderful customer service from Brent. He was more than helpful he was superb More

by cynthmarie1125
Recommend Dealer
Yes
Employees Worked With
Brent was the service person that helped me
Jan 06, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

January 04, 2025

Matthew KIA always takes good care of me whenever I go there. I know they will never treat me like anything less than a member of a team. More

by boondyke69
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 06, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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