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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
465 Reviews
Call Service Center (585) 720-8000

465 Reviews of Matthews Kia of Greece - Service Center

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February 10, 2024

We ran into unexpected problems, which were dealt with in the best manner possible. Once again, Matthews Kia has not let me down. Thanks to all of them involved. More

by pappajoe
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 10, 2024

Could not have been better. Kept me informed and finished the work a week or more ahead of expected. More

by macwhiting
Recommend Dealer
Yes
Employees Worked With
Brent McArthur
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 09, 2024

Needs to honor scheduled service times and have vehicle ready when they stated it would be . This last visit seemed extremely unorganized More

by respmom1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for your feedback. We apologize for the delay in service and appreciate you letting us know.

February 09, 2024

The job got done but it took longer than I expected. They did wash my car, which was nice. More

by issa1
Recommend Dealer
Yes
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Feb 27, 2024 -

Matthews Kia of Greece responded

We apologize for the delay in service but truly appreciate your business!

February 08, 2024

Routine recall work. They were fast and courteous They were very nice and professional Nice More

by Matthew.eisenhardt
Recommend Dealer
Yes
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 07, 2024

I came in at 10:30 AM. I got waited on right away. I only waited an hour in the waiting room. Matthew Kia always does a great job. I would never go anywhere else even to bu More

by ROBINABE222
Recommend Dealer
Yes
Employees Worked With
A young guy with dark black hair when you walk in the door his cubicle is right to the first right
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued support!

February 06, 2024

Exceptional customer service! I'll be using your dealership to service my Kia from now on. More

by carnut
Recommend Dealer
Yes
Employees Worked With
Silverio, Matthew, Ron and the whole staff
Report | Print
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 05, 2024

Walked into the dealership with a great experience. I suggest anyone should go there very well taken care of. More

by Jvegas523
Recommend Dealer
Yes
Employees Worked With
Ron kyle
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 04, 2024

Matthews service is very good and addresses your needs quickly and promptly. Overall it is a good dealership More

by MIKEWITTHUHN
Recommend Dealer
Yes
Employees Worked With
Doug who works in service 5 stars and Brent in service 5 stars, Joe Kruppenbacher, Bradley Hooper
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 02, 2024

I always get my service done at Matthews Kia. Always very friendly staff. I was charged a discounted rate on Inspection, which was a nice surprise. More

by DENISEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

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