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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
460 Reviews

460 Reviews of Matthews Kia of Greece - Service Center

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December 20, 2023

I had a great experience getting my oil changed and inspection done in no time More

by DGROAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Dec 27, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and your business!

December 15, 2023

Brad did everything he could do under the circumstances , he was pleasant to deal with. More

by TOOTSIE363
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Dec 27, 2023 -

Matthews Kia of Greece responded

We're glad to hear Brad took great care of you! We appreciate your business and the perfect review!

November 30, 2023

I have a 2016 KIA Sorento that had a recall on the engine. The engine seized while I was driving, the engine was replaced to be replaced again a few years later at no cost to me. Thats great, however, More

by Geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Silverio
Dec 27, 2023 -

Matthews Kia of Greece responded

Please let us know if your issue has not been resolved by emailing us at TellUs@matthewsauto.com

November 26, 2023

Basic inspection. Simply and easy Not much more to say. They made it simple. As it should. It was a basic o section that could've been completed anywhere More

by sarahk01
Recommend Dealer
Yes
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 26, 2023

I got an oil change and tire rotation. My appointment went smoothly and on time. More

by cclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 25, 2023

This is my 4th new car from the dealership. My cars are only serviced at the dealership. They're great. More

by Sue Wemett
Recommend Dealer
Yes
Employees Worked With
John Gonzalez 3218
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review and choosing Matthews!

November 20, 2023

Always good service. Keep going back there because of that Staff very courteous and knowledgeable More

by kdoell1
Recommend Dealer
Yes
Employees Worked With
Brent
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews and the great review!

November 19, 2023

I had excellent service throughout the whole process. Service was fast and I was in and out in 1 hour and 15 minutes. More

by SHERNAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for the perfect review!

November 19, 2023

Love my Chevy Trax I purchased from Ron Felix last year! I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the More

by ebib14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Brown, Zac Richards, Joe Kruppenbacher, Bradley Hooper
Dec 05, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews and the great review!

November 18, 2023

I had a great service experience! The workers were very respectful towards me and provided me with great details of my service. I will say, two workers were very flirty with me and at More

by alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recognize any of these workers.
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