Matthews Kia of Greece - Service Center

They do great service every time I go there it’s always fresh coffee made and fresh picked apples thanks for making my experience wonderful fresh coffee made and fresh picked apples thanks for making my experience wonderful More

I had an appointment to have recalls completed in April I took my car to the dealership and left it there for several hours to be informed they did not have the parts for 3 of the recalls it was there for an took my car to the dealership and left it there for several hours to be informed they did not have the parts for 3 of the recalls it was there for and it would need to be brought back once the parts arrived. I was never contacted again regarding the parts ever arriving. A couple months later I called back to see if the parts were there to have the recalls done and spoke to Tom in parts who said they were. I then brought my car back a second time for the recalls as well as the anti theft software update in September. When I arrived to pick up my car after the work had been done, I found my license plate and cover had been damaged when the car was brought out to me as if it had been hit or the car hit something as it was half hanging off with one screw. An employee did come out to bend the plate and cover back and put screws back on the plate. I then observed the contents of my armrest had been rummaged through while the car was at the dealer as everything inside was disheveled and not where I left it. There was no work completed in the car that would require any one to go through my armrest or the contents inside. Luckily, I left nothing of value in my car however it is concerning as to why someone would be in there to begin with. I do appreciate the car service that was available to get me to the location and back and the staff I interacted with at the desk were friendly. More

They treated mevwith respect and cortsey and we'll manner. I WOULD REMOND TO FRIENDS AND FAMILY. manner. I WOULD REMOND TO FRIENDS AND FAMILY. More

Great The service was great and I didn't have to wait long. When my part arrived get called and got me scheduled right away. long. When my part arrived get called and got me scheduled right away. More

Was told there was issue with my exhaust. When I went to pick up my vehicle the customer service rep had very little information on the problem and could not answer any of my questions When I went to pick up my vehicle the customer service rep had very little information on the problem and could not answer any of my questions More

I think the service dept is good, but always liked that they washed my vehicle after service. They didn’t do that the last time. The sales dept I felt was a little pushy and didn’t inform me about characte they washed my vehicle after service. They didn’t do that the last time. The sales dept I felt was a little pushy and didn’t inform me about characteristics of the vehicle until after purchase. More

They are very professional and courteous and friendly. They keep you informed of what's going on with your vehicle. They keep you informed of what's going on with your vehicle. More

Very helpful Washed car and windshield extra service is very much appreciated thank you very much very much appreciated thank you very much More

Away happy with the service department. I have had 2 Kia soranto . And always ask for Chad Holberton, he is a great technician. Always happy with his service. I have had 2 Kia soranto . And always ask for Chad Holberton, he is a great technician. Always happy with his service. More

Very kind and explains well, explains what exactly what needs to be done and pricing needs to be done and pricing More