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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
473 Reviews
Call Service Center (585) 720-8000

473 Reviews of Matthews Kia of Greece - Service Center

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October 08, 2023

Not happy when I left noticed that my vehicle wasn't washed and had marks on the windshield. I looked at the receipt and it said completed More

by Goofnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Report | Print
Oct 13, 2023 -

Matthews Kia of Greece responded

We're sorry to hear we dropped the ball. We've passed your review along to our Team who will use this as a learning experience and correct for the future. Thank you for letting us know.

October 07, 2023

The staff was on time, friendly, and efficient with servicing my vehicle. I am happy with all parts of the experience. More

by janeg116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Report | Print
Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

October 06, 2023

The service was great and they were quick to get what I went in for done More

by dannysmail3088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Oct 06, 2023 -

dannysmail3088 responded

I would highly recommend them to my family and friends the service was great and timley

October 06, 2023

I was very happy with the service I received Thank you I would recommend your dealership More

by cherylschojan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Report | Print
Oct 13, 2023 -

Matthews Kia of Greece responded

Thank you for the great review and your business! If there is anything more we can do in the future to provide a better experience, please don't hesitate to reach out and let us know how.

October 05, 2023

Good service friendly customer service just came in for an inspection done in good time More

by IMMARCIA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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October 05, 2023

The job was done in a timely manner. The agent was attempting to do the work in a timely manner More

by LEDGE_FARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Report | Print
October 05, 2023

Very efficient and friendly. The waiting area was clean and comfortable. Uber driver polite and punctual. More

by TNREILLY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the receptionist, but she was a big help giving us directions. , Joe Kruppenbacher, Bradley Hooper
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October 04, 2023

Nice clean waiting room great customer service quick wait time reward program great nice friendly atmoshere More

by briggsleticia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Report | Print
October 04, 2023

The service employees were very prompt and professional. I had a great experience and would recommend them More

by nbonin86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silverio rodwell-m
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October 04, 2023

They are trash. Didn’t call me to update my vehicle at all and everytime I called them no one is available. I’m never going here again. TERRIBLE SERVICE AND HELLA PR More

by Prestongentile57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Report | Print
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