Matthews Kia of Greece - Service Center
Rochester, NY
480 Reviews of Matthews Kia of Greece - Service Center
Great job in the Service Department. Very pleased with the work and experience. I love making my appointments online. Very pleased with the work and experience. I love making my appointments online. More
Great service, I got my car back very quick and on time. Everything was up front before any work was done. Everything was up front before any work was done. More
They were very responsive to my needs and went above and beyond my expectations for service. beyond my expectations for service. More
Very knowledgeable and helpful. The service was exceptional. Will definitely go back to this store. The service was exceptional. Will definitely go back to this store. More
Received a same day appointment for low beam bulb replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was don replacement. I needed the fast appointment due to a "fix it ticket" I had received the day before. My car went in at the scheduled time and was done very quickly. I greatly appreciated no hard up-sell for something more to be done. Plus, the car came back with a fresh wash! The staff at the service desk were helpful and pleasant. I told my husband it was the best experience I had ever had at a dealership! More
I needed to have some work done on my old Kia. I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same da I was using Williams of Elmira before but I had a better experience with your team. You were able to clearly identify and fix my problems the same day while I waited including 2 recalls More
Honestly 2 people keep me coming back. Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for Brian Salamone and Ron Felix. As a business owner I would find a place for both of them to work for me, Solid employees that have brought me back for multiple Kia' s for over 10 years. More
Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected Explained in detail what recall was. Vehicle ready sooner than expected More