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Matthews Kia of Greece - Service Center

Rochester, NY

4.5
457 Reviews

457 Reviews of Matthews Kia of Greece - Service Center

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July 10, 2023

Great service, but wish I could an appointment a little sooner for minor things like bulb replacements. More

by fjbutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 09, 2023

The customer service and service was great. I also liked that they had a transportation available . More

by donnisheamoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jul 10, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

July 08, 2023

Replaced part under warranty. Did a great job. Was done in a timely fashion Thank you More

by BARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 10, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 03, 2023

Friendly, efficient and accommodating! They did what it took to find the problem with my car. More

by mrsrga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Johnna Wallace, Bradley Hooper
Jul 06, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 30, 2023

My new Sportage had a recall which needed to be dealt with. This is my 4th vehicle from this dealership. Received the same excellent service and attention, chatted with the friendly staff, & when my car More

by Sue Wemett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 06, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

June 30, 2023

Always had good service here. Also bought 3 Kia’s here , 2 when it was Fucillo More

by jwhinchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jul 06, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 28, 2023

When you go into the kia dealership, the whole team treats you good and comfortable. More

by joglesby1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Richards, Joe Kruppenbacher, Dan Mitchell, Bradley Hooper
Jul 06, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 27, 2023

The young men outside were very friendly and helpful! Brett customer service was great and good on follow up! More

by Tbrazil0228
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 06, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 26, 2023

Great service, very clean, comfortable waiting area. My vehicle was ready earlier than promised. Love this dealership! More

by SLH14618
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brent, Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 25, 2023

Great service department, great customer service, nice people to work with thru the entire process. More

by OWLLUVR13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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