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Matthews Kia of Schenectady

Schenectady, NY

4.7
912 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 912 reviews

January 21, 2021

salesman Dave DeNero was most helpful and a most excellent salesmen , even taking my calls on his day/days off. Much appreciated. I could see Dave was the busiest person on the floor and deserves a More

by BROWNDOG444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave DeNero
Jan 27, 2021 -

Matthews Kia of Schenectady responded

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2021

My salesman Michael was knowledgeable, knew product features was very outgoing guy and we had some laughs! Michael and Manager Ed were able to get the deal done in a timely manner and I was in and out More

by JWELCOM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dupuis, Mike Costello
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

January 20, 2021

Michael was very kind and helpful. I appreciated his personable charm. He listened to my concerns and made me feel comfortable during my time at fucillo. More

by JILEEBNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

January 18, 2021

I had a 2012 Kia Sedona for 5 almost 6 years. Never had any major issues with it. It ran great. Paid off the loan in September. Was planning on using the extra money towards credit cards. In October I brou More

by Drgnrose24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt, Mike Costello
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future.

January 18, 2021

Brought my Sportage in for service and the actual cost and time to complete were even better than the estimate. Great work, done quickly! Thanks! More

by Laurie001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Laurie, we are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2021

Everything was excellent. No issues at all. We live our car! Mike was awesome to work with, very knowledgeable and helpful. We would return to Kia. More

by TAC580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Goodman in sales and Brett for finance
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

January 13, 2021

I would recommend the dealer because of my sales man Andrew he was great ! Extremely help even after the sale was made. He really went above and beyond for me More

by MILLERAS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Thank you so much! Your positive rating means a lot. We are always more than happy to assist you if anything else comes up!

January 12, 2021

Overall service by the people I worked with was great. My salesman Will answered all questions I had and was very welcoming. The only downside was that it took way too long to get my paperwork. I understood More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Sanigular
Jan 27, 2021 -

Matthews Kia of Schenectady responded

Jasmine, we’re happy you had a great experience with us! Our team works hard to go the extra mile for all our valued guests. We hope to see you here again down the road!

January 06, 2021

Salesman, Matt was very helpful in maintaining safe distancing during buying our new Kia. We quickly agreed to a fair price and drove home in our new Kia in a short time frame. Thanks Fuccillo and Matt More

by FEATHECH26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 27, 2021 -

Matthews Kia of Schenectady responded

We are so pleased you enjoyed your visit at Fuccillo Kia of Schenectady! We are always more than happy to assist you if anything else comes up. Take care!

Jan 28, 2021 -

FEATHECH26 responded

The sales team was Great, but your service prep department needs improvement. The front windshield inside the car wasn't clean and the front seat belts near the floor still had the plastic wrap on them. Plus the clock wasn't set for the correct time. Other than that the car is great.

January 05, 2021

My 2014 Kia Sportage engine blew out @ 64k mi w/a 10yr/100,000mi drive train warranty. I called FUCILLO & still nothing done (2 weeks) More

by spirit1931
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael @ customer service , Harold Wood
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