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Matthews Kia of Schenectady

Schenectady, NY

4.7
918 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 918 reviews

July 19, 2020

This was not the dealership I had planned on buying from but i really enjoyed my experience with dahlia on the phone and William my sales person. Both were very straight up with me and told me what I needed More

by ALYSSA.KELSEY
Recommend Dealer
Yes
Employees Worked With
William
July 16, 2020

Andre was super nice and accommodating. I wanted to see a lot of cars and he helped me choose the perfect one for me. Thanks you! More

by TAYLORCAPRIO10
Recommend Dealer
Yes
Employees Worked With
Andre Porter
July 15, 2020

Had oil change, rotate tires and cooling system done. Personnel very helpful. Service done in a little over estimated time. Very pleased that car was sanitized before he would let me have the car. Than More

by metawillis111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not recognize any of the employees.
July 14, 2020

Disappointed with lack of adherence to Covid regulations, esp masks. Customers are required, but apparently not so much for staff and GM didn't have one on the entire 5 or 6 hours we were there. Finance al More

by ROBBO93
Recommend Dealer
No
Employees Worked With
Andrew Porter
July 11, 2020

Customer service is very good thank you for helping we really appreciate and we will recommend Kia dealer so anyone who need a vehicle thanks More

by LALMAN349
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
July 10, 2020

Andrew was very helpful and made the experience quick and painless. I enjoyed working with him and I would recommended him to others in the future. More

by MICAELAVANDERZYDEN
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
July 09, 2020

Dave DeNero We had a great experience. Dave DeNero was wonderful to work with. Very professional and knowledgeable. Listened to what I wanted and made it happ More

by HARRIETT.TREMBLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave DeNero
Jul 09, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to leave a review! I am so glad you had such a positive experience with Dave! Please let us know if you need anything in the future! Krystin Strand Customer Relations Manager (518) 847-0800

July 09, 2020

Fuccillo Kia is the best place to buy a car it's like a big family in there I love coming fuccillo Kia service department to fix my optima that's my third car and I'm very happy More

by OPTIMA926
Recommend Dealer
Yes
Employees Worked With
C J, Carol, Rob, Veronica
Jul 09, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for the awesome feedback! I am so glad you had such a positive experience with our Service Department! Please let us know if you need anything in the future! Krystin Strand Customer Relations Manager (518) 847-0800

July 08, 2020

Sales consultant not knowledgeable about car and process for selling. General manager never came out to speak to us. My negotiated price was not honored and I was rushed with little explanation about numbe More

by SHLADIK1
Recommend Dealer
No
Employees Worked With
Brett in finance was the only person that was helpful, Edward Dupuis
Jul 08, 2020 -

Matthews Kia of Schenectady responded

I am sorry to hear of your experience! Please give me a call so we can speak more about it. Krystin Strand Customer Relations Manger (518) 847-0800

July 08, 2020

Having to return made me question everything but the second time around staff was friendly professional and explained everything to me! They told me I would be there for a while but I was in and out. An More

by JMVB270273
Recommend Dealer
Yes
Employees Worked With
Kenneth in service
Jul 09, 2020 -

Matthews Kia of Schenectady responded

I am so glad we were able to give you a positive experience, though I am sorry that your first was not ideal! Please let us know how we can continue to improve! Krystin Strand Customer Relations Manager (518) 847-0800

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