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Matthews Kia of Schenectady

Schenectady, NY

4.7
920 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 920 reviews

June 22, 2020

Absolutely amazing! Everyone I worked with was super nice and helpful. Never pushed for anything outside of my budget and made sure I got exactly what I was looking for. Great first car purchase experience! More

by IBermudezEllis
Recommend Dealer
Yes
Employees Worked With
Markquese Johnson
Jun 24, 2020 -

Matthews Kia of Schenectady responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

June 20, 2020

Called spur of moment for an oil change. Told me to come right down. They fit me in. I was in and out under 40 Minutes. More

by BONNIEAL22
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 22, 2020 -

Matthews Kia of Schenectady responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Schenectady, we value our customers and we look forward to seeing you on your next visit. Sincerely, Ed Dupuis, edd@fuccillo.com

June 16, 2020

Great experience The staff was friendly, I had a particularly great experience with Will. He gave me quick, straight forward pricing, and made the whole purchase quick More

by MATTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Sanigular
Jun 18, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

June 12, 2020

Replacement Parts AFter paying for and ordering replacement parts, scheduling the visit all went well. CJ was very attentive and helpful. I was glad I could pay for par More

by DULCIMERKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fonda (CJ) I think
Jun 15, 2020 -

Matthews Kia of Schenectady responded

Thank you for the awesome feedback! You're right, CJ is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Ed Dupuis, edd@fuccillo.com

June 11, 2020

Ken Morrison greeted me, he was friendly and knowledgeable and the vehicle was sanitized, which included the outside door handle, so it was delivered in better condition than when I came in. Tha More

by TJBREITENBACH
Recommend Dealer
Yes
Employees Worked With
Ken Morrison
Jun 12, 2020 -

Matthews Kia of Schenectady responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ed Dupuis, edd@fuccillo.com

June 11, 2020

Thank you Kenny for helping this out-of-towner! A shout out to Kenny Morrison and the Fuccillo Kia team. While driving up from NC to visit my mother road debris damaged my air conditioner condenser. More

by HEIDISMITH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Morrison
Jun 15, 2020 -

Matthews Kia of Schenectady responded

We really appreciate your feedback, Heidi. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ed Dupuis, edd@fuccillo.com

June 10, 2020

Kevin was a great help. He was in contact with us and explained everything to us . He even found the color that we had requested. More

by Nana589400
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 12, 2020 -

Matthews Kia of Schenectady responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ed Dupuis, edd@fuccillo.com

June 10, 2020

Fast service I dropped my car off Sunday using the drop box.. the reason I brought it in was, when I would go to start it at times it wouldn't start and I would wi More

by JGIORGIO1490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 11, 2020 -

Matthews Kia of Schenectady responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Ed Dupuis, edd@fuccillo.com

June 10, 2020

Pleasant and stress free The dealership was very clean and welcoming. The staff are very professional, friendly and helpful. My sales rep, Andrew Porter, was accommodating a More

by JOANNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Jun 12, 2020 -

Matthews Kia of Schenectady responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ed Dupuis, edd@fuccillo.com

June 10, 2020

Pleasant and stress free The dealership was welcoming and clean. The staff are professional, friendly and helpful. My sales rep, Andrew Porter, went above and beyond to make More

by JOANNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
Jun 12, 2020 -

Matthews Kia of Schenectady responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ed Dupuis, edd@fuccillo.com

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