Matthews Kia of Schenectady

Kevin was a great help. He was in contact with us and explained everything to us . He even found the color that we had requested. explained everything to us . He even found the color that we had requested. More

Fast service I dropped my car off Sunday using the drop box.. the reason I brought it in was, when I would go to start it at times it wouldn't start and I would wi I dropped my car off Sunday using the drop box.. the reason I brought it in was, when I would go to start it at times it wouldn't start and I would wiggle the shifter, and sometimes start right up. This was happening more frequent, so it was time to bring it in. Kenny from your location called about 8:30 with a quote of almost 1000.00 saying it needed a new starter and the neutral safety switch. We said no, we would come and get it..he said I would have to pay $140.00 since it was looked at ok.. then he called back about 1/2 hour later, with a price of about $875.00, we said no again.. he called back a third time, at this time I had my husband talk to him, Kenny told my husband it didn't need a starter just the switch but it mat need a starter some day down the line, and gave a quote of about $340.00. We gave the go ahead to have it done. During these difficult times, I think it was horrible to say I needed a part that was NOT at all necessary.. this gives repair shops a bad name More

Pleasant and stress free The dealership was very clean and welcoming. The staff are very professional, friendly and helpful. My sales rep, Andrew Porter, was accommodating a The dealership was very clean and welcoming. The staff are very professional, friendly and helpful. My sales rep, Andrew Porter, was accommodating and beyond patient answering all my questions. He took time to explain my Kia Forte features and helped me sync my cell phone and preset my favorite radio stations. When I got home I called Andrew to thank him and ask one more question and he immediately took my call. I am thrilled with my Fuccillo Kia experience and shared that with family and friends. More

Pleasant and stress free The dealership was welcoming and clean. The staff are professional, friendly and helpful. My sales rep, Andrew Porter, went above and beyond to make The dealership was welcoming and clean. The staff are professional, friendly and helpful. My sales rep, Andrew Porter, went above and beyond to make my Kia Forte purchase pleasant and stress free. He took time to answer all my questions. I highly recommend Andrew Porter and Fuccillo Kia!!! I've shared great my experience with family and friends. More

Amazing customer service. Appreciated what they did to help me with my replacement vehicle. And get to finance my new car. Thanks Fucillo kia Dealer help me with my replacement vehicle. And get to finance my new car. Thanks Fucillo kia Dealer More

I went in for an Inspection and service on my sorento it was fast easy and convenient. CJ give me a detailed explanation on the service that was preformed on my vehicle. Thank you CJ for your great customer was fast easy and convenient. CJ give me a detailed explanation on the service that was preformed on my vehicle. Thank you CJ for your great customer service. More

I don't like being forced to write down an amount of numbers words for of you just surf ice it that I didn't have any problems numbers words for of you just surf ice it that I didn't have any problems More

The service was fast, and the quality of the service was excellent. The exemplary customer care ewes demonstrated by constant communication with updates. The cost was reasonable. excellent. The exemplary customer care ewes demonstrated by constant communication with updates. The cost was reasonable. More

it was grand he kept me up to date with my car also he told me why the engine light and how they will fix it.how long it would take he kept me up to date with my car also he told me why the engine light and how they will fix it.how long it would take More

Well done; efficient Well organized with good accommodation to Covid-19. Man at check-in was very affable and did a good job cleaning car after service. After six year Well organized with good accommodation to Covid-19. Man at check-in was very affable and did a good job cleaning car after service. After six years using Fuccillo service for two KIA Souls, I am very pleased with the service department. More