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Matthews Kia of Schenectady

Schenectady, NY

4.7
920 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 920 reviews

May 04, 2020

I have bought several cars from Fuccillo and this was the first time that my first service was not free or car vacuum. Slightly disappointed. More

by JPELKY
Recommend Dealer
Yes
Employees Worked With
Device department
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Ed Dupuis, edd@fuccillo.com

May 02, 2020

Upon closer inspection, this certified car had MANY scratches, was not cleaned out and had some sort of hardened goo on the bumpers. NOT HAPPY! More

by MJEFFREY.SPENCER
Recommend Dealer
No
Employees Worked With
Krystin Strand, Bryan Lajeunesse, Vanie Yassim
May 02, 2020 -

Matthews Kia of Schenectady responded

Hello Jeffery I would like to speak with you more about your issue. Please give me a call. Krystin Strand Customer Relations Manager (518) 363-7640

April 30, 2020

great service This is my second Kia Sportage that I purchased here. The service department has always been excellent as had the sales department. I will continue to More

by STEPHENTERPLAK885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
May 04, 2020 -

Matthews Kia of Schenectady responded

Stephen, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Ed Dupuis, edd@fuccillo.com

April 30, 2020

Better than even expected Carolyn was GREAT! Work was clean and efficient. Thank you to mechanics and technicians!! I Love my car! My “baby”! Well taken care of! Quick too... More

by 11STORMYK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn in Service
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ed Dupuis, edd@fuccillo.com

April 29, 2020

Painless and quick!! I have to compliment Billy Fucillo - he knows how to sell cars, and sell them with respect, candor and an aptitude that you cant find just anywhere. More

by ANVIL35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Brett and one dude specifically in the service department but his name escapes me., Krystin Strand
Apr 29, 2020 -

Matthews Kia of Schenectady responded

Wow! Thank you so much for the awesome review! Your experience is what we strive for here at Fuccillo Kia. Thank you so much for taking the time and please let us know how we can continue to serve you in the future! Krystin Strand Customer Relations Manager (518) 363-7640

April 29, 2020

Excellent service! Fast, professional & friendly! Initially I chose to lease with Fuccillo Kia for the car & the price. Now I'll be leasing all my cars with you for the excellent experience ie cars, More

by ESCROKID
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
May 04, 2020 -

Matthews Kia of Schenectady responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ed Dupuis, edd@fuccillo.com

April 29, 2020

very good service had a maintaince visit at 10:30 am on tues. april 28th and got there at 10:20 and they took in my car and did a check on all normal parts and an oil More

by STRO3442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
got no names
May 04, 2020 -

Matthews Kia of Schenectady responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

April 29, 2020

A large reason I chose to buy another Kia from this dealership was due to the service department. They have always been professional, courteous, and considerate of my time as well as willing to take ti More

by NC
Recommend Dealer
Yes
Employees Worked With
Kenny
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com

April 26, 2020

great experience Billy P was a great help and was there to answer any questions I had. He very informative and helpful.Great person to work with More

by MAFRANCISCONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Pozniakas
Apr 28, 2020 -

Matthews Kia of Schenectady responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com

April 26, 2020

The inspection process was fast and efficient in spite of the current situation with the coronavirus. Everyone was helpful and friendly. A+ to everyone who was involved. More

by robert.jones.schenectady
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2020 -

Matthews Kia of Schenectady responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

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