Matthews Kia of Schenectady

I was grateful for the email reminder that I had service due- and offered pick up & drop off. This service is above & beyond what I expected& so appreciated during these crazy times!! Thank you!! due- and offered pick up & drop off. This service is above & beyond what I expected& so appreciated during these crazy times!! Thank you!! More

The communication was pretty poor. Having to call back 3 times when I was told they would get in touch with me was poor peace out.25 words times when I was told they would get in touch with me was poor peace out.25 words More

Always thoughtful, informative, and efficient! Knowledgeable about my issue and protocol surrounding it! In and out within 30 minutes! Thanks kenny and staff! Good job Knowledgeable about my issue and protocol surrounding it! In and out within 30 minutes! Thanks kenny and staff! Good job More

Could not have asked for a better and easier experience. Especially during this pandemic Thank you To everyone who helped! I definitely recommend all of you! Especially during this pandemic Thank you To everyone who helped! I definitely recommend all of you! More

Great Dealership Fuccillo Kia is a great dealership. Tried out my 2020 Kia Forte just before they had to close for the corona virus. Took a few calls to get done and g Fuccillo Kia is a great dealership. Tried out my 2020 Kia Forte just before they had to close for the corona virus. Took a few calls to get done and get it delivered. Even with everything going on, Krystin and Freddy got the job done. The guys that brought the car were great as well. Thanks everyone at Fuccillo Kia. Just like Billy says - Fuccillo Kia really is H U G E! More

Fuccillo Kia Always has time for me I needed a NYS inspection and even with the limited appointment times and staff inspired by social distancing, Kias Service department was able to acc I needed a NYS inspection and even with the limited appointment times and staff inspired by social distancing, Kias Service department was able to accommodate me and I have me in and out Super Quick! More

Freddie and Ed were very helpful knowing it was an unexpected visit for a new car with the carona virus going on! Thankyou fuccillo Kia unexpected visit for a new car with the carona virus going on! Thankyou fuccillo Kia More

No hassles at all with the service my leased Optima. Parts were under warranty and the service dept kept clear, open communication about the simple fixes. Parts were under warranty and the service dept kept clear, open communication about the simple fixes. More

More detailed explanation what a customer requests when visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... More

Conniving Manager/Matter of fact attitude. Brand New Vehicle has a messed up passenger handle, stain on arm rest, and a scratch on bottom of chair. Sales person was nice.. NO issue with him at Brand New Vehicle has a messed up passenger handle, stain on arm rest, and a scratch on bottom of chair. Sales person was nice.. NO issue with him at all. The manager who names i cant remember was a slick dude. All he seemed concerned with was trying to get me to buy a vehicle, lie about numbers, not do the paperwork correctly, and sit in the corner and eat some fried rice and chicken wings. Then i went back after leaving because i forgot to give them something, and the same manager basically blew me off when i was talking to him making his coffee, while trying to walk over to the tv. Acted like he could care less about my issues with the car, and when they would get replaced. Was walking away as i was talking to him. SO RUDE. I cant wait till this place open back up from this Codvid 19 virus issue. More