Matthews Kia of Schenectady

Fuccillo Kia Always has time for me I needed a NYS inspection and even with the limited appointment times and staff inspired by social distancing, Kias Service department was able to acc I needed a NYS inspection and even with the limited appointment times and staff inspired by social distancing, Kias Service department was able to accommodate me and I have me in and out Super Quick! More

Freddie and Ed were very helpful knowing it was an unexpected visit for a new car with the carona virus going on! Thankyou fuccillo Kia unexpected visit for a new car with the carona virus going on! Thankyou fuccillo Kia More

No hassles at all with the service my leased Optima. Parts were under warranty and the service dept kept clear, open communication about the simple fixes. Parts were under warranty and the service dept kept clear, open communication about the simple fixes. More

More detailed explanation what a customer requests when visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... visiting or appointed scheduled .... more food selection for customers while wait for service or purchase of a new vehicle... More

Conniving Manager/Matter of fact attitude. Brand New Vehicle has a messed up passenger handle, stain on arm rest, and a scratch on bottom of chair. Sales person was nice.. NO issue with him at Brand New Vehicle has a messed up passenger handle, stain on arm rest, and a scratch on bottom of chair. Sales person was nice.. NO issue with him at all. The manager who names i cant remember was a slick dude. All he seemed concerned with was trying to get me to buy a vehicle, lie about numbers, not do the paperwork correctly, and sit in the corner and eat some fried rice and chicken wings. Then i went back after leaving because i forgot to give them something, and the same manager basically blew me off when i was talking to him making his coffee, while trying to walk over to the tv. Acted like he could care less about my issues with the car, and when they would get replaced. Was walking away as i was talking to him. SO RUDE. I cant wait till this place open back up from this Codvid 19 virus issue. More

I trust my vehicle in the hands of the techs at kia. Very happy with the customer service! The techs take the time to explain what is going on with my vehicle and how they will fix the issues. happy with the customer service! The techs take the time to explain what is going on with my vehicle and how they will fix the issues. More

a bit time consuming, but it worked out Your sales rep Vanie was very helpful thru the entire process, I was not an easy case to bring to a successful conclusion. Vanie helped make it as pai Your sales rep Vanie was very helpful thru the entire process, I was not an easy case to bring to a successful conclusion. Vanie helped make it as painless as possible More

It was very pleasant and the wait area was very clean It's very friendly and the staff is very friendly and helpful and they tell you up front about the service you will get and the cost that will incur It's very friendly and the staff is very friendly and helpful and they tell you up front about the service you will get and the cost that will incur More

quick and easy The dealership is easy to get to and the staff is friendly and knowledgable the place is clean and organized would definately go back again for sales The dealership is easy to get to and the staff is friendly and knowledgable the place is clean and organized would definately go back again for sales More

I had a great experience with Fuccillo Kia in Schenectady. It was a pleasure to work with both Bobby Coia and Freddy Pacheco. They provided excellent customer service. No complaints here. Schenectady. It was a pleasure to work with both Bobby Coia and Freddy Pacheco. They provided excellent customer service. No complaints here. More