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Matthews Kia of Schenectady

Schenectady, NY

4.7
914 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 914 reviews

February 18, 2020

Outstanding Customer Service I feel like this whole dealership is an extension of my family. They look out for my best interests and are super helpful. CJ always takes great care More

by sarah.bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ, Krystin Strand, Freddy Pacheco , Andrew Porter
Feb 19, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for the awesome review Sarah! We strive to give our customers the best experience possible, and I am so glad we could do that for you! Krystin Strand Customer Relations Manager (518) 278-6135

February 17, 2020

Aways a pleasure dealing with Fuccillo KIA I met with Vonnie to discuss end of lease options. She spent time asking me about my lifestyle and needs, which led to me test driving the Sportage. More

by TAUGUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vonnie, Krystin Strand
Feb 17, 2020 -

Matthews Kia of Schenectady responded

Thank you so much for the review! I am so glad Vannie took the time to understand your needs. I hope we can help more in the future! Krystin Strand Customer Relations Manager (518) 278-6135

February 09, 2020

great experience Fast service on a busy travel day, courteous and comfortable waiting areas. We were abut to leave for a trip across the state during a blizzard - was More

by FRAMUS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fonda
Feb 19, 2020 -

Matthews Kia of Schenectady responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Ed Dupuis, edd@fuccillo.com

February 08, 2020

Service was great, people were friendly and helpful. Made me feel special. Walked me to my car, went over everything that was done, had my car brought around to door. More

by DEBP1953
Recommend Dealer
Yes
Employees Worked With
Kenneth morrison
Feb 19, 2020 -

Matthews Kia of Schenectady responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

February 07, 2020

Customer service was great. It was quick to sign in and less than an hour of a wait. Happy and satisfied. Keep up the great work! More

by VALARYC
Recommend Dealer
Yes
Employees Worked With
Service dept employees working on 2/7/2020
Feb 19, 2020 -

Matthews Kia of Schenectady responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Sincerely, Ed Dupuis, edd@fuccillo.com

February 05, 2020

Great Customer Service Even though is was Saturday and staff was low, I was still greeted with Great Customer Service. I expected a wait time to be a little longer than usu More

by TWISPREDESTINED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins, Freddy Pacheco
Feb 06, 2020 -

Matthews Kia of Schenectady responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, Ed Dupuis, edd@fuccillo.com

February 01, 2020

Very friendly very accommodating Vanni Singh was an excellent sales person and Billy the manager is very Professional he really worked with me to meet my financial needs More

by ALANA.CARLOCK69
Recommend Dealer
Yes
Employees Worked With
Vanni Singh she was awesome very nice and a excellent sales person, Will Sanigular
Feb 03, 2020 -

Matthews Kia of Schenectady responded

Thank you for taking a moment to share your feedback with us. I'm pleased to hear Vanni and Billy were able to provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with any future auto needs! Sincerely, Ed Dupuis, edd@fuccillo.com

January 31, 2020

AMAZING SERVICE Friendly, quick and informative every time. Keeps me informed through the whole process. Always very honest. Amazing staff. And never had a poor More

by WPOZNIAKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ, Edward Dupuis, Krystin Strand, Freddy Pacheco
Jan 31, 2020 -

Matthews Kia of Schenectady responded

Thanks so much for the amazing review WPOZNIAKAS! I hope we can continue to provide you with such great service! Krystin Strand Customer Relations Manager (518) 278-6135

January 30, 2020

I am not sure I will make 25 words, but I could only say that everyone at that dealership is great. Friendly, helpful and doing their best to satisfy the customer. I had good experience, Andre was supper n More

by HILDASTADNIK
Recommend Dealer
Yes
Employees Worked With
Andre , Krystin Strand
Jan 31, 2020 -

Matthews Kia of Schenectady responded

Thank you for your review. I am happy to hear everything went well for you. Please let us know when we can assist you again. Sincerely, Ed Dupuis, edd@fuccillo.com

January 30, 2020

Excellent service and communication. Will definitely be going back for future servicing CJ is great to work with and the technicians do a great job More

by Familyguy1078
Recommend Dealer
Yes
Employees Worked With
CJ
Jan 31, 2020 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

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