Matthews Kia of Schenectady

Great Experience With Will My wife and I worked with Will, and he was fantastic. He took time to listen to what we needed and made it work for our budget. We were able to get th My wife and I worked with Will, and he was fantastic. He took time to listen to what we needed and made it work for our budget. We were able to get the perfect vehicle at the perfect price. Thanks everyone, especially Will! More

Staff is friendly. Explained everything that was going to be done. I was in and out within a hour. Waiting room is clean and stick with water, coffee and snack. be done. I was in and out within a hour. Waiting room is clean and stick with water, coffee and snack. More

I have not been happier with a dealership ever. Fucillo I have not been happier with a dealership ever. Fucillo goes above and beyond to make every interaction whether it is sales or service to meet and e I have not been happier with a dealership ever. Fucillo goes above and beyond to make every interaction whether it is sales or service to meet and exceed all expectations! The level of customer service is by far the best. Congratulations on your daily success. More

Great experience! I was looking to test drive a Kia, but between the great service and the great deal, I decided to buy. Definitely will recommend Fuccillo Kia to other I was looking to test drive a Kia, but between the great service and the great deal, I decided to buy. Definitely will recommend Fuccillo Kia to others. More

Great customer service. Finance manger was extremely patient and helpful. My salesman made sure I was satisfied.I would definitely recommend this car dealership to friends and family. patient and helpful. My salesman made sure I was satisfied.I would definitely recommend this car dealership to friends and family. More

Matt-Great rep I have purchased 3 Kias all from Fuccillo Kia of Schenectady. This was the best experience I had there. They got me the car I wanted. They didn't ding I have purchased 3 Kias all from Fuccillo Kia of Schenectady. This was the best experience I had there. They got me the car I wanted. They didn't ding me on my trade-in value and gave me all the rebates and incentives I was entitled to. I love my car and I enjoyed the car buying experience. Matt was professional, friendly, helpful, and answered all of my questions. Hopefully he's still there when I'm in the market for my next Kia! More

bought a new car Andrew Porter was excellent in understanding what I wanted to test drive. He answered all of my questions once I purchased the car even after 3 1/2 ho Andrew Porter was excellent in understanding what I wanted to test drive. He answered all of my questions once I purchased the car even after 3 1/2 hours. He was patient and very knowledgeable. More

HARASSED FOR INCORRECT BILL MADE APPOINTMENT FOR REPAIR WORK. I GOT THERE ON TIME. TOOK HOURS TO GET MY CAR IN AND FIXED. FAR LONGER THAN PROMISED. THEN I PAY THE BILL AND DR MADE APPOINTMENT FOR REPAIR WORK. I GOT THERE ON TIME. TOOK HOURS TO GET MY CAR IN AND FIXED. FAR LONGER THAN PROMISED. THEN I PAY THE BILL AND DRIVE OFF. THE NEXT DAY I GET A CALL THAT THEY DIDN'T BILL BE CORRECTLY AND THAT I OWE THEM ANOTHER $50. NOT ONLY IS SUCH BEHAVIOR OUTRAGEOUS AND PROBABLY A SCAM RUN BY FUCCILLO BUT FRANKLY, THEY OWED ME FOR WASTING MY TIME. SO I IGNORED IT. THEY CONTINUED TO MAIL BILLS AND THEN TURNED IT OVER TO A COLLECTION AGENCY. I PAID IT RECENTLY BECAUSE THE ADDITIONAL PAYMENT WAS SO SMALL IT WASN'T WORTH HIRING AN ATTORNEY BUT I PLAN TO SPEAK WITH MY ATTORNEY TO SEE IF I HAVE ANY OPTIONS. THE MAINTENANCE AND REPAIR WERE FINE BUT THE BILLING WAS JUST PLAIN NEGLIGENT. IF I WAS FUCCILLO I WOULD HAVE ABSORBED THAT EXTRA CHARGE. THEY HAVE LOST A CUSTOMER WHO BOUGHT A CAR FROM THEM AND HAD A FAIR AMOUNT OF WORK DONE THERE AS WELL. WAS THAT $50 REALLY WORTH IT? More

Great experience Super smooth easy process I live on Long Island and was able to get my new car without driving a mile they delivered me my new sportage and took my tr Super smooth easy process I live on Long Island and was able to get my new car without driving a mile they delivered me my new sportage and took my trade in no hiccups freddy the manager is awesome More

I just have to say that Freddy was absolutely AMAZING. He worked with me to get my payments within my price range, and hand delivered the car to my house (on Long Island!) which was super easy and stress fre worked with me to get my payments within my price range, and hand delivered the car to my house (on Long Island!) which was super easy and stress free. I previously drove a Mazda 3 sedan which I LOVED so my plan was to trade that in for the Mazda CX3 when my lease was up, but the prices were way too high for what I was looking to pay so I started looking elsewhere. I was never a Kia fan and I mean NEVER. I was very skeptical about leasing a Kia, I wasn’t even going to consider it but I went to test drive it anyway after looking at a few other cars and seeing the prices were still not what I was looking for, and OMG what a smooth ride. I test drove the Kia Sportage and I was so impressed with the sporty look of the outside, the interior was super nice, spacious, and the whole console display looked like a luxury vehicle. After that, my mind was made up, my new car was going to be the Kia Sportage. I have to say, it drives just as nice if not better than my Mazda did! It’s so freaking cute! On top of that, my insurance is way cheaper with the Kia than it was with the Mazda! You just can’t beat it! I absolutely LOVE LOVE LOVE my new Kia Sportage. Thank you so much Freddy! More