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Matthews Kia of Schenectady

Schenectady, NY

4.4
984 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 984 reviews

May 27, 2020

I love this dealership. Woody sold me my car two years ago! I recently moved to Maryland and I drive here to have my car serviced because I don’t trust anyone but you guys. Thank you! More

by sbooks16
Recommend Dealer
Yes
Employees Worked With
Kenneth in service was great!
Jun 01, 2020 -

Matthews Kia of Schenectady responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ed Dupuis, edd@fuccillo.com

May 19, 2020

The service department was speedy and very helpful. I needed a QUICK fix and I got one. Missing a cover on my consul for the manual shift override. Called the towing company who blamed the dealershi More

by AVANURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 22, 2020 -

Matthews Kia of Schenectady responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Ed Dupuis, edd@fuccillo.com

May 13, 2020

The buying a car online was very quick.! I was impressed with their service. This is my second lease through them and Kia financing is great as well. I will continue to use this dealership. More

by jamiller2
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
May 15, 2020 -

Matthews Kia of Schenectady responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Ed Dupuis, edd@fuccillo.com

May 07, 2020

Stay away from this dealership..they won’t answer your questions and I still don’t have the info I need...also they bait & switch on prices More

by MILK6455
Recommend Dealer
No
Employees Worked With
Will Sanigular
May 07, 2020 -

Matthews Kia of Schenectady responded

I am sorry to hear your questions were not answered. Please give me a call so I can do my best to help! Krystin Strand Customer Relations Manager (518) 363-7640

May 04, 2020

I have bought several cars from Fuccillo and this was the first time that my first service was not free or car vacuum. Slightly disappointed. More

by JPELKY
Recommend Dealer
Yes
Employees Worked With
Device department
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Ed Dupuis, edd@fuccillo.com

May 02, 2020

Upon closer inspection, this certified car had MANY scratches, was not cleaned out and had some sort of hardened goo on the bumpers. NOT HAPPY! More

by MJEFFREY.SPENCER
Recommend Dealer
No
Employees Worked With
Krystin Strand, Bryan Lajeunesse, Vanie Yassim
May 02, 2020 -

Matthews Kia of Schenectady responded

Hello Jeffery I would like to speak with you more about your issue. Please give me a call. Krystin Strand Customer Relations Manager (518) 363-7640

April 30, 2020

Better than even expected Carolyn was GREAT! Work was clean and efficient. Thank you to mechanics and technicians!! I Love my car! My “baby”! Well taken care of! Quick too... More

by 11STORMYK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn in Service
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ed Dupuis, edd@fuccillo.com

April 30, 2020

great service This is my second Kia Sportage that I purchased here. The service department has always been excellent as had the sales department. I will continue to More

by STEPHENTERPLAK885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
May 04, 2020 -

Matthews Kia of Schenectady responded

Stephen, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Ed Dupuis, edd@fuccillo.com

April 29, 2020

A large reason I chose to buy another Kia from this dealership was due to the service department. They have always been professional, courteous, and considerate of my time as well as willing to take ti More

by NC
Recommend Dealer
Yes
Employees Worked With
Kenny
May 04, 2020 -

Matthews Kia of Schenectady responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Dupuis, edd@fuccillo.com

April 29, 2020

very good service had a maintaince visit at 10:30 am on tues. april 28th and got there at 10:20 and they took in my car and did a check on all normal parts and an oil More

by STRO3442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
got no names
May 04, 2020 -

Matthews Kia of Schenectady responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ed Dupuis, edd@fuccillo.com

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