Matthews Kia of Schenectady

Quick service I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out I was told it would take about 20 minutes to complete the recall on my car, and that is about how long I was there. My 2 year old enjoyed checking out the books in the lounge, and running around the building - so I was thankful it really was as quick as they stated it would be. More

Always good with Woody ! He makes getting a new lease very smooth Always personable when he sees you back . He never disappoints! We already told him when he leaves fuci He makes getting a new lease very smooth Always personable when he sees you back . He never disappoints! We already told him when he leaves fucillo We do to . No one can do what he does. He’s priceless and your best asset. More

Service The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a com The service I received was excellent, friendly, and quick. Done within an hour and they graciously accepted the offer I received in the mail for a complimentary first oil change. More

Awesome customer service! Michael Costello was so helpful with me getting my first car and so nice. He went out of his way (which he didnt need to do) by meeting me to make sur Michael Costello was so helpful with me getting my first car and so nice. He went out of his way (which he didnt need to do) by meeting me to make sure I properly got my license plates on. In the future for another car I hope to have great experience like he gave. More

I'm not satisfied , I didn't have time for the driving test that is why dealt with you by phone thinking that you are a serious company, the car doesn't the backup came , I didn't have time for the driving test that is why dealt with you by phone thinking that you are a serious company, the car doesn't the backup camera as you mentioned.it is not serious from you More

it was outstanding I must say that in all my years of buying cars from your dealer ship, Mike Costello was one of the greatest salesmen that I have ever had the pleasure I must say that in all my years of buying cars from your dealer ship, Mike Costello was one of the greatest salesmen that I have ever had the pleasure of dealing with. Mike has a great personality, he was friendly and easy to talk to. He was up front and honest every step of the way. When I called Mike to look into buying a new vehicle I told him what I was looking for and the price range I wanted, he looked into it and did his homework, with in a hour he called me back with a few vehicles that were on the lot. Mike went above and beyond what a salesmen would do. I highly recommend Mike to all my friends and co-workers. I couldn't ask for a better person to do business with. More

Great Service Went in for after the sale diagnostic evaluation on vehicle. Also to install splash guards. Carolyn in the service department was very efficient and Went in for after the sale diagnostic evaluation on vehicle. Also to install splash guards. Carolyn in the service department was very efficient and courteous. When she could not answer a question that I had, she went out of her way to find someone who could. Service lounge area was clean and very nice. They provided water and or coffee while you waited, also snacks, tv & free wi-fi! Overall, very happy with service I received at Fuccillo Kia. More

No better place than Fuccillo Kia! I was treated beyond fairly when I came to Fuccillo Kia. From the office syaff to the salesman and service department it is just an all around great p I was treated beyond fairly when I came to Fuccillo Kia. From the office syaff to the salesman and service department it is just an all around great place to buy a car. Our salesman Woody was professional, knowledgable, and fair. He made sure we were comfortable with our payments and made it work. I suggest anyone looking for a vehicle to go see Woody. More

Treated fairly and respectfully Overall, we received fair and courteous service when we purchased our new Kia Soul. Our Salesman, Mr. DeNero, went out of his way to work with us for Overall, we received fair and courteous service when we purchased our new Kia Soul. Our Salesman, Mr. DeNero, went out of his way to work with us for an accomodating deal that was fair to both sides involved. It was a long day for both of us there, but I did feel somewhat disappointed that the key features of the vehicle were not gone over before we left. But that being said, would recommend Fuccillo Kia to others and would do business with them again. More

Service My last 2 experiences at Fuccillo Kia was horrible. I was treated very rudely. My last service was great. Kenny went out of his way to get me in immed My last 2 experiences at Fuccillo Kia was horrible. I was treated very rudely. My last service was great. Kenny went out of his way to get me in immediately, had my rental car there to pick me up. I was also given a free car wash when I picked up my Kia. Kenny is an asset to your company and knows how to show great customer service !!!! More