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Matthews Kia of Schenectady

Schenectady, NY

4.4
987 Reviews
Call Dealership (518) 847-0800
View Awards

3900 State Street

Schenectady, NY

12304

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987 Reviews of Matthews Kia of Schenectady

September 26, 2025

Everyone was very friendly and helpful. They went out of their way to make this a great experience. More

by cjk526
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bauer, Eljawon Arrington
Print
September 23, 2025

Nice people I used a a shuttle. It was very convenient Lady at the reception was very helpful More

by ushsvetic64
Recommend Dealer
Yes
Print
Sep 24, 2025 -

Matthews Kia of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 22, 2025

They have been great from the moment we walked through the door. From buying my car to the maintenance that has been done. More

by TANYA7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
Print
Sep 24, 2025 -

Matthews Kia of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 21, 2025

The service staff were knowledgeable, professional, and kind. Their communication was clear and they kept me updated on their progress. More

by Shodanbub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis, Donat Poirier
Print
Sep 22, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

Matthew Kia has a friendly and pleasant staff. I am always waited on as soon as I walk in the door. Service department is wonderful. More

by OGSAMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Hanton --- 5 stars, William Pozniakas, Mellisson Farilien
Print
Sep 18, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

My experience was fine. I was able to get an oil change/ NY inspection in the time I needed it. Work was done on time and everyone was pleasant. More

by tapleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
Print
Sep 18, 2025 -

Matthews Kia of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 16, 2025

Matthews Kia was very clean well organized. Our salesman Matt was awesome made everything easy for someone who absolutely hates car shopping. More

by Jredmond5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Print
Sep 17, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Matt. Congratulations on your new vehicle! We appreciate your kind words.

September 12, 2025

I had an appointment for 2:30 pm on Thursday. By Friday at 4 pm they hadn’t looked at my car. I am left with a car that now has an expired inspection and a dashboard full of error lights. My T More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Delorm
Print
Sep 17, 2025 -

Matthews Kia of Schenectady responded

Hi Leanne- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

Sep 19, 2025 -

Leanne responded

I've reached out directly on 9/17/2025 via email. As of 9/19/25, the dealership has not responded.

Oct 02, 2025 -

Leanne responded

Just letting everyone know that as of 10/2/25–no response from the dealer. Issues are still all outstanding.

September 11, 2025

First time ever I was done unless then an hour and I was shocked but Lucas made it possible , 5 stars to him More

by wikki1977
Recommend Dealer
Yes
Employees Worked With
Lucas
Print
Sep 12, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Matthews Kia of Schenectady is an excellent Dealership. I would definitely recommend buying a car from them. More

by amariegrandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac McPhearaon
Print
Sep 12, 2025 -

Matthews Kia of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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