
Matthews Motors Inc
Clayton, NC
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1,595 Reviews of Matthews Motors Inc
PURCHASE GRAND CHEROKEE JEEP.OCT.31 Second day after purchase,hear knocking noise.Took back to Matthews.Instructed to take to Jeep dealership.Not sure if it's some type of value.My Famil Second day after purchase,hear knocking noise.Took back to Matthews.Instructed to take to Jeep dealership.Not sure if it's some type of value.My Family and I have bough several Vehicle.First problem I had their. Alex,Ali and Ken Were Very helpful,friendly and caring. More
Repair service I came in to the dealership to get my headlight replaced that was out. They were able to fit me in and I was in and out in no time. All of the staff m I came in to the dealership to get my headlight replaced that was out. They were able to fit me in and I was in and out in no time. All of the staff members were friendly and helpful. More
Pete and Demi and all of the mechanics treated me like famil I bought my car here. I'm getting all my service work done here. I believe that they are taking care of my warranty my vehicle.in the highest of profe I bought my car here. I'm getting all my service work done here. I believe that they are taking care of my warranty my vehicle.in the highest of professional manner.They are extremely flexible. I could not ask for more in the way of great service! And a down-home atmosphere! David Hare More
Best of the best Best experience ever Gus my salesman was very professional and determined to get me in a reliable vehicle. I appreciate his hard work and effort Best experience ever Gus my salesman was very professional and determined to get me in a reliable vehicle. I appreciate his hard work and effort More
Worst experience ever As soon as I walked into this place I was greeted with the used car dealership salesperson attitude. Very pushy but they had the car I wanted. Or so I As soon as I walked into this place I was greeted with the used car dealership salesperson attitude. Very pushy but they had the car I wanted. Or so I thought. It had to have electronic problems fixed which took over 2 weeks. Then I found out my backup camera didn’t work and took 3 MONTHS to get that fixed. They paid for all the repairs but finally after about 4 months I have a car that functions properly. AVOID THIS PLACE AT ALL COSTS!!!! More
Quick and efficient From beginning to end it was a great experience. Kim and Mike helped me leave with the car I wanted. They were very knowledgeable and friendly. Carl From beginning to end it was a great experience. Kim and Mike helped me leave with the car I wanted. They were very knowledgeable and friendly. Carlos was also very helpful. It was a pleasure to ring the bell celebrating my purchase. More
Waiting game I went in on the last day of the month. And waited for about 2.5 hours before I could test drive a vehicle. Before I went in I filed out a credit appl I went in on the last day of the month. And waited for about 2.5 hours before I could test drive a vehicle. Before I went in I filed out a credit application and prof of income. When I got there i had to reprove all of that which was really frustrating as the sales man was standing over me the entire time. I felt like I was being questioned by my father pretty annoying. I did have a positive experience however and purchased a car. They took care of me and offered me a deal on my trade in. More
Tire change Customer service excellent. Went out of their way to help solve problem. Pleasant attitude toward customer. I was very please with the service departm Customer service excellent. Went out of their way to help solve problem. Pleasant attitude toward customer. I was very please with the service department. Good More
Car buying experience that couldn’t get any better You know you have found a gem when you are inclined to take a time out of your busy day to write a review for a dealership after purchasing a vehicle. You know you have found a gem when you are inclined to take a time out of your busy day to write a review for a dealership after purchasing a vehicle. Now days, with all the “No Haggling, cold and unwelcoming sales people and managers, buying a car feels Hostile, BUT NOT at Matthews Motors. They have purchased my car from me and unlike most places, offered a fair value, and on top of that got me into a vehicle of my dreams for a price I could afford. Not in million years did I think I be pumped about needing to buy another car, but with how this experience went, I Simply CANT wait to go back to John, William and Carlos to get another car! Thank you guys! Alex More
Excellent Service I had Matthews Motors perform a synthetic oil change during my lunch hour and they were right on time! Did a excellent job and were quick! I had Matthews Motors perform a synthetic oil change during my lunch hour and they were right on time! Did a excellent job and were quick! More