Matthews Motors Inc

Best around when you need help If your looking for a car go see these guys. They will have your back start to finish and you will leave with new friends and a great deal. Nathan was If your looking for a car go see these guys. They will have your back start to finish and you will leave with new friends and a great deal. Nathan was an outstanding person to work with and the whole group is great. If you have problems or not go see them make some friends and enjoy your time with them. More

Very Professional The staff was very friendly, helpful and attentive to customers needs A special thanks to Andi, Izaiah, Kim and Ken for making the car buying experie The staff was very friendly, helpful and attentive to customers needs A special thanks to Andi, Izaiah, Kim and Ken for making the car buying experience seamless and professional. Great customer service displayed in person and on the phone. More

Thinking to Buying in 4 hours! So I had been researching purchasing a Pickup Truck as my daily driver to replace my Audi A8 (which doesn't make a good daily driver). I had one vehi So I had been researching purchasing a Pickup Truck as my daily driver to replace my Audi A8 (which doesn't make a good daily driver). I had one vehicle in mind but it didn't fit my "requirements". A brief Q&A with a salesman and boom, I had my choice of 8 or so vehicles! So after narrowing down my choice to a 2019 Dodge Ram, the guys were like, no pressure, you tell us what you wanna do! When I said yes, they OK, let's get it done. 4 hours later I drove my new truck home! Big thanks to Nathan and Alex who did a stellar job answering every question and made sure I went through the vehicle with a fine tooth comb. Thank you Carlos for explaining that Bumper to Bumper warranty. I am coming back for a Ford Explorer Sport soon, I give you a shout to find one for me. More

Great people. My experience was smooth and almost effortless. I appreciate the help from Keith and Izaiah. They made me feel at home and took care of me through the My experience was smooth and almost effortless. I appreciate the help from Keith and Izaiah. They made me feel at home and took care of me through the whole process. More

service Thank you so much for finding what the service light actually meant. I rely on my vehicle so much for my day to day activity. I appreciate your quic Thank you so much for finding what the service light actually meant. I rely on my vehicle so much for my day to day activity. I appreciate your quick and efficient service. More

Great experience Last dealership experience was the worst at a different dealership (Selma/Smithfield). Matthews Motors experience was exactly the opposite. From the Last dealership experience was the worst at a different dealership (Selma/Smithfield). Matthews Motors experience was exactly the opposite. From the second I walked in until I left it was awesome experience. More

Awesome customer service! From the salesman to the manager everyone is so friendly and accommodating. They wanted to make sure I was happy with the car and went above and beyon From the salesman to the manager everyone is so friendly and accommodating. They wanted to make sure I was happy with the car and went above and beyond to please me. I recommend them to anyone who needs a car. Also Ken in finance was incredibly nice too. More

Best customer service! What a great experience and excellent customer service! Even tho I had a less then perfect credit, Keith and Kim treated me like I was the most import What a great experience and excellent customer service! Even tho I had a less then perfect credit, Keith and Kim treated me like I was the most important customer there. Contrary to other dealerships (Hendricks Dodge Ram Fiat) who looked down on me and treated me like I was not worth their time... Keith and Kim did their magic and helped me get into an affordable vehicle with very low mileage. Staff was very welcoming and friendly. More

When vehicle was purchased it did not have the rrect Did not have the correct windshield wipers, which cause a bad scratch in the windshield. Windshield was replaced. Also having a problem with backup ca Did not have the correct windshield wipers, which cause a bad scratch in the windshield. Windshield was replaced. Also having a problem with backup camera, an audio system. Pete said when my son can get back from Swansboro, he will have a specialist to come to check it. Problems started a week after purchasing the vehicle. More

Service Great service in a timely manner. Good customer service and pleasant waiting areas with clean seating. Service also offered a ride back to my home i Great service in a timely manner. Good customer service and pleasant waiting areas with clean seating. Service also offered a ride back to my home if I didn’t want to wait for my vehicle. The experience was great. More