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Matthews Motors Inc
Clayton, NC
1,597 Reviews
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1,597 Reviews of Matthews Motors Inc
February 15, 2019
Good overall . But they couldn't give me the courtesy of a full tank of gas for some reason.. I went back the day after buying the vehicle for a detail, gas, and m . But they couldn't give me the courtesy of a full tank of gas for some reason.. I went back the day after buying the vehicle for a detail, gas, and my GPS sd card. The detailer left a couple spots on the center console pretty dirty, but Brian (the guy that sold us the car) cleaned it up for me. A different guy took my car to put gas in it and I got a whopping half a tank. The car I traded in had a full tank because I'm a nice person, so I'm pretty upset I didn't leave with the same thing. I inquired about why that was and I got told that they usually only put $20 in. Gee, thanks. Also, one of the doors had a latch problem when we bought it. The part needed was ordered the that day, and I had to bring it back again to get fixed. In all, I've made 6 trips back and forth (45 minutes each way) for various reasons, and I only get $20 in gas. I don't know why I'm still hung up about it. But I am. More
by blairkaitlyn
Verified CustomerEmployees Worked With
Brian
February 13, 2019
Great experience. Very helpful Matthews motors did a great job. Ken was great to work with. Very knowledgeable, and made the buying experience very easy. Highly recommend this deale Matthews motors did a great job. Ken was great to work with. Very knowledgeable, and made the buying experience very easy. Highly recommend this dealership for anyone in the market for a used vehicle. More
by rossbarnett1868
Employees Worked With
Ken Lorbacher
February 12, 2019
LaMar Holder Excellent customer awareness/attention to detail of my requests. All staff made me feel like a priority even the owner, Mrs. Matthews. Val is awesome! Excellent customer awareness/attention to detail of my requests. All staff made me feel like a priority even the owner, Mrs. Matthews. Val is awesome! More
by LaMarHolder
Employees Worked With
Tyler Matthews , Pete Fowler, Sue Hall, Dave Klaiber, Pierre Valldejuli, Carlos Medrano, Andrew Bain, Dale Matthews
February 12, 2019
Excellence!! Everyone was so customer friendly willing to help even though I was not their customer. The dealership was clean, even the service department was so e Everyone was so customer friendly willing to help even though I was not their customer. The dealership was clean, even the service department was so eager to help! More
by Stanley B
Employees Worked With
Cliff, Carlos Medrano
February 11, 2019
Extremely Pleased! I highly recommend Matthews Motors to anyone in search of a vehicle new or used. Their team went above & beyond to get me the vehicle I wanted. I was I highly recommend Matthews Motors to anyone in search of a vehicle new or used. Their team went above & beyond to get me the vehicle I wanted. I was very impressed!! Pleasant atmosphere, friendly & trust worthy staff! I will definitely do future business with Matthews Motors. More
by Customer AOneal22
Employees Worked With
Tyler , Carlos Medrano, Ken Lorbacher
February 09, 2019
Outstanding Customer Service The staff is always very helpful in the service department as I religiously bring both my cars to be serviced. I have recommended Mathews Motors for y The staff is always very helpful in the service department as I religiously bring both my cars to be serviced. I have recommended Mathews Motors for years now. Very convenient since I work next door and timely. More
by Jlt0513
Employees Worked With
Pete Fowler
February 09, 2019
Friendly, Knowledgeable, awesome people, Great prices. I give Matthew Motorsa five star rating because they are help people with less than perfect credit get into a very nice car. They are friendly and ver I give Matthew Motorsa five star rating because they are help people with less than perfect credit get into a very nice car. They are friendly and very knowledgable about the cars they have in stock. All the sales people there are very friendly and are very experienced in their job. Matthew Motors cares about the person are today not the person you were in the past. They work exceptionally hard to get you the vehicle you want. I rode off the Matthew's Motors Car Lot with my very first 2017 car and I love it. Thank you Matthew Motors. I recommend everyone to go by Matthew Motors and check them out. You will not be disappointed. More
by paula
Employees Worked With
Sandra, Marty Valldejuli, Ali Mohammed
February 04, 2019
Maintenance My vehicke needed new tires. Although, I wasn’t there to purchase a vehicle the sales people were cordial and friendly. Service was completed within t My vehicke needed new tires. Although, I wasn’t there to purchase a vehicle the sales people were cordial and friendly. Service was completed within the time line provided. Very pleasant experience. More
by ChayilWoman
Employees Worked With
Elise Rivers
February 03, 2019
Wonderful experience I had a great experience here at Matthew motors. They didn’t give up until I was able to drive off the lot with a new car. Highly recommend going here I had a great experience here at Matthew motors. They didn’t give up until I was able to drive off the lot with a new car. Highly recommend going here and talking with Russ. More
by Meghan95
Employees Worked With
Russ
February 01, 2019
Disappointed I purchased a vehicle for my company from Tyler at Mathews motors. It went great he’s definitely a great guy and this is where my disappointment come I purchased a vehicle for my company from Tyler at Mathews motors. It went great he’s definitely a great guy and this is where my disappointment comes in the servicing. I wanted to keep things in town and began having my trucks serviced here in Clayton. I bought an older van to add a vehicle to my company knowing it needed TLC. I thought great I have people I can trust and rely on up at Mathews motors. I said give it a look your the experts let me know what it needs they did. So after the first time the truck repairs were a little over a thousand. Then the second time almost 500 the final time over the period of two months was my last straw there was 2400 more dollars of suggested work each time I lost the truck from service so my company lost money and how come we didn’t get it on the first visit none of this was new stuff. They never test drove the van well enough to notice that the repairs weren’t right. Sure they took a couple hundred off the bill but my truck with all the servicing cost me 3500 in repairs and it was down 10 days. Tyler is not a mechanic so I don’t fault him but someone in the service department should be able to be a good mechanic. I should have gotten a full refund and didn’t. Bottom line is I will no longer do business with them because I can’t trust not Tyler but the others that are supposed to be doing the right thing by the customers. I disintegrated want to write this review however this was truly one of the worst automotive experiences I ever had. More
by jpoconnor01
Employees Worked With
Pete Fowler
