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Matthews Motors Wilmington

Wilmington, NC

4.8
506 Reviews

5723 Market St

Wilmington, NC

28405

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506 Reviews of Matthews Motors Wilmington

October 07, 2024

We had such a great experience at Matthew’s Motors in Wilmington. I give all the credit to Terrence. He was outstanding start to finish. He got us exactly what we wanted. Usually buying a car can be a ve More

by Rlpowell2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence
October 05, 2024

Sold our car on 9/11 and have not received payment. They finally paid the bank loan, but owe us about $2500. Tried to call and they said the one person who handles that stuff was out for the next week. More

by woodkimberly1980
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Matthew Reid
August 24, 2024

Great customer service! Ross and Adam worked with us to answer all our questions and make our experience a great one! More

by heather.cramer214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Byrd was our salesman, Adam Santiago
June 29, 2024

Great deals and nice cars! Salesman Matt was very thorough on everything. Will be definitely be back. More

by Derekhowell20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Wesley Jenkins
Jul 15, 2024 -

Matthews Motors Wilmington responded

Thank you for this review!

June 25, 2024

Terrible car dealer we drove over an hour to pick up a vehicle we were paying cash and just had to do a wire transfer they sold it out right from under us Matt the sales manager is nasty and they did noth More

by love2spin68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt , Wesley Jenkins
Jun 26, 2024 -

Matthews Motors Wilmington responded

We are truly sorry to hear about your experience. We do our best to hold a vehicle but we have lost business with customers not fully committing over the phone etc. and then not following through. We then lose out on both deals trying to hold a car without all the money in house. This is a very rare situation and again we apologize. To say we are about ourselves is not a fair statement. We try and be fair to all parties involved and sold it to a customer that physically came in just prior to you showing up. Please feel free to reach out to us for further assistance.

June 16, 2024

Thank you for taking such great care of us Matt . I’ve enjoyed buying cars from Great customer service!! More

by Billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gilliland
Jul 15, 2024 -

Matthews Motors Wilmington responded

Thank you for taking time to send in this review!

May 31, 2024

Great satisfaction working with Matt, very professional knows his vehicle information, would highly recommend him to friends and family. More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt G
May 31, 2024 -

Matthews Motors Wilmington responded

Thank you for this review and recommendation!

Jun 26, 2024 -

Matthews Motors Wilmington responded

Thank you, Bill for the 5 star review!

May 16, 2024

I always knew Mathews did a great job selling cars… now I know that they do a great job servicing cars as well! Marty and Rich get an A+ in my book!! More

by dekennedy22
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich and Marty, Greg Duncan
May 31, 2024 -

Matthews Motors Wilmington responded

Thank you for this 5 star review and great feed back!

April 21, 2024

Coach T brown was excellent They will get u into a car Check them out More

by Lashawn7548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Brown , Greg Duncan, Matthew Reid, Adam Santiago, Wesley Jenkins
May 31, 2024 -

Matthews Motors Wilmington responded

Thank you for this 5 star review!

April 21, 2024

Felt very comfortable at this dealership, coach T was a very approachable salesman and we couldn’t have asked for someone better to help us. More

by Kayla Thompson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coach T
May 31, 2024 -

Matthews Motors Wilmington responded

Thank you, Kayla for taking time to send in this review!

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