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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
January 07, 2019
Oil Change Service is always professional and timely. Also, being able to schedule on line is beneficial. Only comment not positive is, no car wash was offered. Service is always professional and timely. Also, being able to schedule on line is beneficial. Only comment not positive is, no car wash was offered. More
by WYI2
Verified CustomerEmployees Worked With
Joe Johnson
January 07, 2019
5000 Mile Service The Service staff was friendly and efficient. I got there about 1/2 hour before my scheduled appointment and they took me right in. I was in and out o The Service staff was friendly and efficient. I got there about 1/2 hour before my scheduled appointment and they took me right in. I was in and out of the shop only 1/2 hour after my scheduled time! I would highly recommend! More
by TM38
January 07, 2019
Satisfied with dealership Sales staff and Service Department are professional. This was my third experience working with Serafini and I am totally satisfied with the product Sales staff and Service Department are professional. This was my third experience working with Serafini and I am totally satisfied with the product and the staff I have dealt with. More
by MAHONS
Employees Worked With
Sadye Molinari
January 05, 2019
Quick and easy Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. Always a quick and good experience. The service staff is very helpful and nice to deal with. Would recommend to anyone who asks for my opinion. More
by FS109
Employees Worked With
Joe Johnson
January 04, 2019
Comfortable experience No pressure to buy, just explained all the options on the vehicle we were interested in and answered all questions. Knowledgeable of the options and s No pressure to buy, just explained all the options on the vehicle we were interested in and answered all questions. Knowledgeable of the options and sales process. More
by SKMOORE64
January 04, 2019
A Great Experience I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated w I used to dread taking my car in for service. That was before I bought my Rogue at Serafini Nissan. As a woman, it's important for me to be treated with the same kind of professionalism and courtesy as a man would receive. I feel that all the time at Serafini. All the staff, technicians, greeters, etc. are friendly and welcoming. Additionally the waiting room is pleasant, with free wifi, coffee, water, and treats. I opt to wait for my vehicle most of the time, and I get a lot of my correspondence and/or reading caught up. Thanks to all! Jude Travlos More
by JATRAVLOS
Employees Worked With
Joe Johnson
January 04, 2019
Superb All staff are knowledgeable and friendly. The vehicle selection is affordable and high quality. There is no pressure to make you feel uncomfortable an All staff are knowledgeable and friendly. The vehicle selection is affordable and high quality. There is no pressure to make you feel uncomfortable and Nissan offers the best price deal. More
by MTNORTON
January 02, 2019
Very friendly staff. They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable They treat you with respect as soon as you walk in the door. Staff is friendly and professional and the service is excellent. Tonya was knowledgeable and friendly. More
by STANS2SON
Employees Worked With
Tonya
January 01, 2019
Great service Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have Always pleasant- explain results to you - I trust them I have purchased cars from them for almost thirty years I’ve never had a problem- always have service done there More
by NDINABURG
December 31, 2018
Excellent service dept 5 stars Top notch service Thank you from the moment I arrived and until I picked up my vehicle. Andrea always accommodating making it convienent for service Top notch service Thank you from the moment I arrived and until I picked up my vehicle. Andrea always accommodating making it convienent for service More
by rdubrava
Employees Worked With
Other Employees :
Andrea barrett, Mike VanBrunt, Danny Phelps, Dennis Harding
