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Matthews Nissan

Vestal, NY

4.8
1,250 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,250 reviews

December 17, 2018

Oil change and inspection and tire rotation and wind shield Timely Courteous service and nice waiting room. Appointment only took one hour and staff was very friendly. Staff explained everything that was done a More

by DROSSATHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
December 17, 2018

Always the best! This is my 4th vehicle lease with Serafini and the service department is amazing! I am so glad that I don't have to go anywhere else. Everyone is alwa More

by ALOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea from the service department - she's the best! , Valerie Jochum
Jan 07, 2019 -

Matthews Nissan responded

Alicia we will always make the greatest attempt to keep our level of service at the highest possible because we certainly would not want to lose your trust and confidence. We appreciate your continued patronage with us here at Serafini Nissan Volvo.

December 15, 2018

Good friendly dealership Any time that I have purchased a vehicle from them I have had nothing but great experiences. Would recommend to any one. Will be back again when ready More

by SWTP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
December 14, 2018

Reliable Service Center, But Expensive The Volvo service center fixed a headlight problem by simply re-installing the bulb correctly. They have always been efficient and friendly, but the More

by LFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
December 14, 2018

Excellent Service of our Volvo Our service & maintenance is taken care of, & our car is returned to us clean & on time. We are given a loaner during the visit which allows us to us More

by DFCNJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrea, Valerie Jochum
December 14, 2018

Great dealership!! We have purchased 4 new cars thru this dealership in about a five year period. From the owners, sales staff and service department they are always goi More

by MVI29998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps, Valerie Jochum, Dennis Harding
December 13, 2018

Pleasure doing business n Always a pleasure doing business with the serafini team of professionals Questions answered - test drives offered - options explained - knowledgeable More

by SALES60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Perrault , Mike VanBrunt
December 13, 2018

Definitely avoid! My fiancé and I found a used Volvo at this dealership that we liked. The car was an older model selling for $6,000. My boyfriend makes over $1000 a we More

by CarmenR.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dallas Erle
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Great service Everything about Serafini Nissan is top notch.. cant say enough about how We are more than pleased that we now have two vehicles from them. More

by SANDI.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum, Dennis Harding
December 13, 2018

knowledge, friendliness, performance are all top rated. I made a service appointment and worked with Andrea and Tonya, then talked to Valerie in sales and bought a Rogue. Valerie and Dallas treated us with More

by JSTULL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya in service department., Valerie Jochum
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