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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
December 12, 2018
It was ok Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan which has no recovery hooks? Why? Anyway it was for a Frontier my bad, I really don't feel it was nescasary to charge me $11.00 for their efforts! Just my opinion. More
by CJCALBY
Verified CustomerEmployees Worked With
Service advisor
December 12, 2018
Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More
by S.Rose
Employees Worked With
Joe
December 12, 2018
Cabin heater inoperable When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he should run some tests first and found it was a typical problem with a simple solution and only cost $40. Made me very happy!! More
by COVDBRIDGE
Employees Worked With
Joe Konecny, Joe Johnson
December 12, 2018
Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but getting tired of loosing the car for the day. I made an appt and spent about 70 minutes there fro an oil change and tire rotation. More
by DJONES940
Employees Worked With
I have no idea the name of the service person I dealt with.
December 12, 2018
Pleasant, fast, and easy. Salesman was very professional and knew all the answers to my questions. James made the whole process easy and the lease agreement went very fast. Salesman was very professional and knew all the answers to my questions. James made the whole process easy and the lease agreement went very fast. More
by CKUHLMAN
Employees Worked With
James iacovelli
December 12, 2018
Professional, Timely and As Promised MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look fo MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look forward to working together again. More
by DDIMONJR
Employees Worked With
Mike VanBrunt
December 05, 2018
Love Serafini We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!! We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!! More
by apitman2643
November 30, 2018
Wonderful service. Great car. Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge o Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge of our new car. Mr Harding was very helpful in helping us make the decision on what car met our needs More
by Drummer
Employees Worked With
Valerie Jochum, Dennis Harding
November 28, 2018
Great customer service Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was compl Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was completely thorough in everything. I am very happy with my new Nissan Altima! More
by adhamani1
Employees Worked With
Valerie Jochum
November 14, 2018
Valerie @ Serafini Rocks! The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through every detail along the way was awesome! I appreciate all of her attention to detail and my personal needs! Thank you so much!! More
by Stachia
Employees Worked With
Valerie Jochum
