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Matthews Nissan

Vestal, NY

4.8
1,286 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at ...
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,286 reviews

January 21, 2020

Well Done Friendly service for oil change/rotation and recall fix on auto braking system. did not feel like waiting for car wash but received coupon for later More

by KDH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya ??, Donald Cusack
January 21, 2020

20,000 mile service All service requested was completed. In addition a new battery needed to be installed. This was under warranty at no cost to me. Total cost of service More

by DAVEBIGGS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not applicable
January 20, 2020

We like serafini and now Mathews. All is well. We r still trying to u understand all the info in the huge MANUALS. When we r there 4 service, remember to fill the fluids, fill the tires, and wash the car. As More

by Rlorringer
Recommend Dealer
Yes
Employees Worked With
Andrea, Valerie Jochum
January 18, 2020

Best Car Buying Experience, Best Salesman, Great Deal James went above and beyond in getting me a new Tucson, He knew exactly what I was looking for and luckily had one on the lot that had almost every fe More

by Michael Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James iacovelli
January 17, 2020

Excellent service as usual. Staff was very accommodating and professional. I’ve done business here for over 20 years. Highly satisfied, and will continue to work with you. More

by RALLMAN001
Recommend Dealer
Yes
Employees Worked With
Service Dept. personnel, Andrea, Gene, Joe and Tonya. All do great work!, Danny Phelps
January 16, 2020

I'm back in an Altima!! Leased my 3rd Nissan from Valerie, and couldn't be happier. She got me back into an Altima and I love driving it. She's the best! More

by NREDOLPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Jochum
January 15, 2020

Gene and Tommy and the team working on my repairs are outstanding! I dropped off my Rogue in the morning and enjoyed a round trip ride hosted by Tommy who was both reliable and so entertaining! And wra More

by ErinCody
Recommend Dealer
Yes
Employees Worked With
Gene, Tommy are both 5 star staff
January 15, 2020

Awesome Service Experience Aewsome! Gene has been very courteous and professional enplaning what was done and the cost. Mark K the mechanic was the best when I had a question. H More

by rgascom
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jordan Schultze
January 14, 2020

Great customer care Had to have some recall work done and State inspection. Due to time constraints, Andrea worked with me and got me in promptly! I did not have to miss More

by LRADLEY2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
January 14, 2020

Had to change day of service. Tonya Sitkowski in service was able to switch my appointment from a Wed.to a Tues. after I ended up forgetting I had stuff to do on Wed. Took my Pathf More

by ps926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
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