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Matthews Nissan

Vestal, NY

4.8
1,259 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at ...
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,259 reviews

January 13, 2020

Everyone is very pleasant. The only difficulty is the wait time. Price was right. Very clean waiting area. Stocked with goodies to snack on. Done More

by LISASNOVER
Recommend Dealer
Yes
Employees Worked With
Matt Hayes
January 13, 2020

Truck inspection & service I had the truck in for yearly inspection and also oil change service. Joe Johnson was my contact, he was very courteous and professional. Everything w More

by TFAPEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson, Andrea Barrett
January 13, 2020

Good service. Good price. They were able to find me exactly what I was looking for. The used truck I purchased was super clean. Very happy with my purchase. More

by VCOLAPIE
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schultze
May 24, 2019

Excellent Everyone is very friendly there I just love the staff. They find out the problem correct it and your in and out and on your way. Super More

by AMERETTO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Jochum
May 24, 2019 -

Matthews Nissan responded

Thank you for your very kind words. As Matthew's moves forward with the Nissan brand, we are committed to keeping all of you loyal customers happy!

May 20, 2019

One word "EASY" Jerry, Jordan & Dallas (and your Service Dept) make it is easy to choose Serafini as my #1 dealer. Very professional but also personable! They make a More

by Julrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Schultze
May 18, 2019

Great customer service, Sadye was awesome! Serafini was nothing but awesome, worked with us with meeting times and Sadye even came in on her day off. Everyone was friendly and were patient with More

by JOHN.HICKEY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schultze, Sadye Molinari
May 17, 2019

Awesome service Quick, knowledgeable service. Great deal on my car..This is 5th car I've purchased from Serafini..cant compare to other dealerships. Checked with a cl More

by janice3141960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Phelps
May 16, 2019

Best mechanic Joe is the best mechanic. Very efficient and personable. Go to him every time we need something done. He is very good at what he does for sure. More

by lthomas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Eric Truesdell
May 16, 2019

Disappointed in business practice Historically, I have been extremely happy with the service. Recently, by word of mouth, then verified when I took my vehicle in for service, that the More

by HBELVEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
May 16, 2019

Third time is a charm for sure. We were invited to take a look at the 2019 Altimas even though we were several months away from our end of lease. The car is fantastic and our experie More

by CZENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Schultze, Dennis Harding
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