
Matthews Nissan of Clay
Liverpool, NY
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My experience was pain free I gave the rating a 5 star because Mark was very considerate and understanding and knew exactly what I wanted. There was no pressure to me during this I gave the rating a 5 star because Mark was very considerate and understanding and knew exactly what I wanted. There was no pressure to me during this process. I appreciate Fucillo auto and their members for the stress free experience. More
Oil change tire rotation Quick and efficient service, service adviser was very courteous and knowledgeable. The waiting area is very comfortable and the service manager checks Quick and efficient service, service adviser was very courteous and knowledgeable. The waiting area is very comfortable and the service manager checks on you too see if there is any concerns. More
It was easy and service was great Mark was great as well as the finance manager. Were honest and not pushy. I would recommend Nissan to anyone who’s looking for a quality car with a go Mark was great as well as the finance manager. Were honest and not pushy. I would recommend Nissan to anyone who’s looking for a quality car with a good experience. More
Friendly easy experience I was greeted by a friendly face and had no wait time. We went over what I thought was wrong with the car. The advisor explained what they had to do a I was greeted by a friendly face and had no wait time. We went over what I thought was wrong with the car. The advisor explained what they had to do and took the car back. The waiting room was clean and quiet and the woman that came around with snacks and updates was exceptional. The technician came out and explained the needed repairs. They told me which ones were priority and we got it scheduled for the following week. The only complaint I have is that I was unsure if I had the extended warranty and at no time did anyone see if they could look and see if I purchased it. It very well is also my fail bc I didn’t ask. I’m just happy I went home and looked it up before I spent 600 fixing a car I just bought!! More
5k service Quick, attentive, and friendly! Ron took care of my wife’s vehicle for service and made sure everything went smooth. I will be returning for my servic Quick, attentive, and friendly! Ron took care of my wife’s vehicle for service and made sure everything went smooth. I will be returning for my service in the future. More
Easy peasy From the moment I stepped into the dealership, until the time I drove off in my new Rogue, it was an absolute pleasure. Sam and Mike are wonderful! From the moment I stepped into the dealership, until the time I drove off in my new Rogue, it was an absolute pleasure. Sam and Mike are wonderful! Couldn’t be happier. They took my impulsive, bad decision of buying a car that didn’t suit me into fitting me with the exact car I absolutely love!! Thank you, Fuccillo!! More
New Car Purchase Mandela was awesome to work with. He was very friendly and was not pressuring in any way. He got me into the vehicle I wanted. Mandela was awesome to work with. He was very friendly and was not pressuring in any way. He got me into the vehicle I wanted. More
Oil change Great customer service and efficient service. Always good when we come here. Third vehicle from this dealership. Love the fact it was all done in one Great customer service and efficient service. Always good when we come here. Third vehicle from this dealership. Love the fact it was all done in one day. More
Very good sales people there and Sam Ryder was awesome I've purchased from fuccello 4 time prior to this so it definitely make it over all easier for me to be the return customer I am the staff also behind I've purchased from fuccello 4 time prior to this so it definitely make it over all easier for me to be the return customer I am the staff also behind the scenes there are great the service department does exceptional work they don't try and sell you parts you don't need and the ladys in the cashiers office are a really great group of gals definitely won't hesitate to return in future More
Great service I really appreciate the consideration I was shown at Fuccillo Nissan. They gave me a very nice loaner and updated me frequently on the status of my ca I really appreciate the consideration I was shown at Fuccillo Nissan. They gave me a very nice loaner and updated me frequently on the status of my car. More