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Matthews Nissan of Clay
Liverpool, NY
1,350 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,350 reviews
November 01, 2018
Everyone is always willing to help resolve any problem When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! When ever I stop by, I feel the service department is always willing to listen to my concerns and resolve them. Keep up the friendly service! More
by dmhdunn
Verified CustomerEmployees Worked With
Peter Ciambriello, Matt Taylor-Netzband
October 31, 2018
Alignment check I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. I had my tires swapped out by another service center. I then brought it to Fuccillo, they are the one I trust to do the alignment right for my Rogue. More
by rbhodsonjr
Employees Worked With
Nancyanne Barletta, Samantha Hall
October 30, 2018
Amazing customer service My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work t My service was fast, addressed all of my concerns and was a great price. Andrew was very professional and communicated with me about all of the work that was performed. He also made sure my car was washed and ready as promised. More
by Jenmomma1
Employees Worked With
Andrew Trombley
October 30, 2018
Horrible The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend The dealership would not provide the bank decision sheet that had my rate on it so I knew what my real rate was. They refused. I would NEVER recommend buying a car there. More
by MCARHART73
Employees Worked With
Samantha Hall
October 29, 2018
Wheel rotation and alignment, inspection and oil change. Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words Very good service. Very informative of possible areas to be addressed on my rogue. Work completed in a timely fashion. I needed to add five more words. More
by DAN0180
Employees Worked With
Ronny Burghart
October 29, 2018
Service department was great When arriving to Fuccillo Nissan I was greater by Ron. He was very helpful & kind! For this being my first service appointment, he explained everythi When arriving to Fuccillo Nissan I was greater by Ron. He was very helpful & kind! For this being my first service appointment, he explained everything in detail! More
by AMYHUMP3838
Employees Worked With
Ron
October 28, 2018
First oil change They were very friendly and took my car in immediately as soon as I got there. They have s cute little kids play room which is nice to occupy a 2 year They were very friendly and took my car in immediately as soon as I got there. They have s cute little kids play room which is nice to occupy a 2 year old for an hour More
by ASHLEYNICOLE1214
Employees Worked With
Mandel Robinson
October 28, 2018
Always excellent service from Ron and the rest of the staff! Ron Burghart in the service department was friendly and helpful, as always. He greeted me, finished in less time than anticipated, and helped answe Ron Burghart in the service department was friendly and helpful, as always. He greeted me, finished in less time than anticipated, and helped answer questions about snow tires. More
by kateparry333
Employees Worked With
Ron Burghart
October 28, 2018
Good service Tire needed air when I bought the vehicle and after a week it needed air again. I called to have it checked and brought it in the following weekend. I Tire needed air when I bought the vehicle and after a week it needed air again. I called to have it checked and brought it in the following weekend. I was told it was probably a nail and how much it would cost to repair. I explained I only had the car 2 weeks and I thought it was covered. He told me I drove the car and could have picked up a nail anywhere. I explained again that the tire pressure light was on when I got the car so there was a problem then. They said they would see what they could do. In the end I ended up with a new tire and no charge. More
by Cseoane
Employees Worked With
Don't remember his name
October 28, 2018
Some what satisfied Trying to sell me a front/back brake service that I did not need. 2016 rouge with 8.900 miles. Service needed was and oil change and to look at a nois Trying to sell me a front/back brake service that I did not need. 2016 rouge with 8.900 miles. Service needed was and oil change and to look at a noise coming from the front right area. I was told that the backing plate needed to be adjusted, which was fine, but also was recommended to have new front and rear brakes. I obviously didn’t need brakes since my rouge was also inspected during my service visit. It’s clear from the amount of miles that there is no way I need front and rear brakes. The plate was adjusted and my rouge no longer makes the noise and stops on a dime. I am very disappointed on the up sale attempt. This is my second lease from Fuccillo and rapidly closing in on needing a new lease. Do I return to Fuccillo, or maybe lease elsewhere. More
by nikolewallace1
Employees Worked With
Mandel Robinson
