Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
Buying and serving a car should never be an obstacle — rather, it should be an experience you look forward to! When you come to our Nissan dealership near Syracuse, NY, the experience you enjoy is always stress-free, simple and fun. We’ve worked hard over the years to refine our processes, and we’re always looking to better serve drivers from all over Upstate New York.
Whether you’re looking to buy a new Nissan, need professional repairs or are curious about financing options, the team at Fuccillo Nissan is ready to assist you. We have a huge inventory of new and used Nissan models you’re sure to love, and we make sure each and every one of them comes with its fair share of benefits. In the end, we do whatever we can do pass the savings down to our customers, as we want to encourage you to return to us for business for years and years. Come visit us anytime to see why so many drivers in the Syracuse area are coming to us for automotive help!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,345 reviews
October 12, 2018
a great experience from start to finish, my experience was wonderful. i was reminded a few times about the end of my lease, and made aware of current promotions. when i from start to finish, my experience was wonderful. i was reminded a few times about the end of my lease, and made aware of current promotions. when i went in to renew my lease, i worked with peter, who was incredibly knowledgeable, friendly, and he made it a pleasant experience. More
by SAMANTHAFItzgerald
Verified CustomerEmployees Worked With
Peter Ciambriello
October 12, 2018
First Service Appointment Brought my new Sentra for rustproofing appt. Everyone was courteous and friendly. The loaner vehicle was beyond my expectations. My vehicle was ready Brought my new Sentra for rustproofing appt. Everyone was courteous and friendly. The loaner vehicle was beyond my expectations. My vehicle was ready before promised. Overall this was a great experience. More
by CDWIX
Employees Worked With
Sam Ryder, William Holleran, Vincent Dierkes, Matt Ryan
October 12, 2018
Great Very good service they got my car in quick and it was done in a very short amount of time and also helped me with the price Very good service they got my car in quick and it was done in a very short amount of time and also helped me with the price More
by CODYCALKINS74
Employees Worked With
William Holleran
October 12, 2018
Fantastic service I love this place! People were warm and friendly and very informative. Professional team with great customer service ethic. I recommend them one thous I love this place! People were warm and friendly and very informative. Professional team with great customer service ethic. I recommend them one thousand percent! More
by DENISEDYCE
Employees Worked With
Clayton; the really great lady who drove my car around and gave me my keys (Linda?). Also the guy who works in sales of parts. Sorry I’m terrible with names but I remember faces! Overall, Awesome team!
October 12, 2018
Great service Going to Fucillo Nissan to service my vehicle is a pleasure. They treat you like you are very special. When my kids are with me the pay extra attentio Going to Fucillo Nissan to service my vehicle is a pleasure. They treat you like you are very special. When my kids are with me the pay extra attention to them. More
by KB
Employees Worked With
Andrew from service
October 10, 2018
Vehicle had to be brought back twice to repair correctly I would not recommend this dealer. This was my first and last time at Fuccillo Nissan. Brought in for a very small transmission cooler leak. Had the v I would not recommend this dealer. This was my first and last time at Fuccillo Nissan. Brought in for a very small transmission cooler leak. Had the vehicle for 7 hours. I return home with it and the leak is worse!!! After spending $440!!! I call, they ask me to bring it back! They have to from late Friday afternoon until Monday afternoon. They assure me it’s not leaking and everything has been properly repaired. I get it home again... no leak. So at this point I thought all was well. Until I look at the work done... the replaced line it no clipped in place and has 2 deep cuts in it!!! Looks like it ready to break at any time!!! So I guess a 3rd time is a charm. Bring it back they work on it from 830 until about 4 pm. All seems well but when I get the car back the stereo is blasting, they put about 15-25 miles on it. Not sure if this was a test drive or a joy ride!!! Never again, I will bring it to another dealer!!!! More
by Bmscrafford
Employees Worked With
Andrew and Clayton in service
October 10, 2018
Experienced staff Well trained staff that know how to get the work done right the first time. Reasonable prices for services. Great waiting area and amenities. Friendly Well trained staff that know how to get the work done right the first time. Reasonable prices for services. Great waiting area and amenities. Friendly staff. More
by twlaramay
Employees Worked With
Andrew, Matt, Chris
October 10, 2018
Fast service We called and received an appointment for the same day. We arrived a little early but were taken right care of. We were advised it would be about an h We called and received an appointment for the same day. We arrived a little early but were taken right care of. We were advised it would be about an hour and it was. In and out in a very timely manner. More
by Snuffysmiff
Employees Worked With
I don’t remember names
October 10, 2018
Great service Everyone that I spoke to was courteous, pleasant and helpful. They answered all my questions and made sure my vehicle was done quickly since I had a m Everyone that I spoke to was courteous, pleasant and helpful. They answered all my questions and made sure my vehicle was done quickly since I had a meeting to attend. I was impressed with their overall customer service and would highly recommend them. More
by Steve T.
Employees Worked With
Marc Spatola
October 10, 2018
Relaxed and comfortable I did some research about what kind of car I wanted to purchase before I went to the dealership. I told my salesman what I was interested in and he l I did some research about what kind of car I wanted to purchase before I went to the dealership. I told my salesman what I was interested in and he listened to me and didn’t try to up sell me on a vehicle I didn’t want. I found a vehicle I was interested in and ended up financing thru the dealership. No pressure at any point during the sale. More
by Sharon Goodfellow
Employees Worked With
Marc Spatola
